Receptionist / Administrative Assistant

Administrative Assistant / Receptionist

We are hiring for an Administrative Assistant / Receptionist position here in Columbus, Ohio! This role will be performing typical receptionist duties including running the front desk, answering phones, ordering supplies, and performing other duties to support the site. In particular, this site will actually be a laboratory, but all job duties will be mainly working at the front desk.

Ideal candidates for this role will have experience specifically working as a front desk receptionist or administrative assistant where you have answered phones, ordered supplies, etc.

Shift: 1st shift, Monday - Friday

Job Description

This Administrative Assistant / Receptionist role manages frontline client communications, coordinates essential financial processing, oversees vendor ordering, and delivers critical administrative support to a busy laboratory team in Columbus. The position requires a highly organized, detail-oriented professional who can handle multiple priorities, maintain accuracy in a fast-paced, time-sensitive environment, and represent the organization with a polished and professional demeanor.

Responsibilities

• Serve as the primary point of contact at the front desk by greeting visitors, vendors, and couriers in a professional and courteous manner.
• Ensure all visitors follow required safety and non-disclosure sign-in protocols and maintain accurate records of building access.
• Manage inbound phone calls by answering, screening, and routing client inquiries to the appropriate technical or operations team members.
• Monitor and respond to incoming emails, directing questions about sample updates or testing results to the correct internal contacts.
• Issue approved purchase orders for laboratory consumables, chemical reagents, office supplies, contractor services, and facility-related invoices.
• Coordinate building maintenance requests by scheduling service calls, tracking completion, and communicating status updates to the appropriate stakeholders.
• Arrange servicing and repairs for office equipment to ensure minimal downtime and continuous operation of front office and laboratory support tools.
• Handle incoming and outgoing mail, packages, and courier deliveries, ensuring timely distribution to the appropriate staff or departments.
• Collaborate closely with the operations team to compile completed sample testing records and ensure all documentation is accurate and complete.
• Generate accurate client invoices based on completed work, following established procedures and timelines.
• Perform Excel-based data entry for administrative and financial records, ensuring accuracy, completeness, and proper filing.
• Provide general administrative support to the laboratory team, including scheduling, document preparation, and record keeping as needed.
• Maintain an organized reception and office area, ensuring a professional appearance and efficient workflow.
• Support internal communication by relaying messages, coordinating information between departments, and assisting with basic office coordination tasks.

Qualifications

• Prior experience working at a front desk or administrative assistance.
• Experience coordinating purchase orders, vendor interactions, or basic procurement activities.
• Familiarity with invoicing processes and compiling documentation for billing purposes.

Job Type & Location

This is a Permanent position based out of Columbus, OH.

Pay and Benefits

The pay range for this position is $19.00 - $20.00/hr. Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave)

Job Type & Location

This is a Permanent position based out of Columbus, OH.

Application Deadline

This position is anticipated to close on Nov 24, 2026.

Workplace Type

This is a fully onsite position in Columbus, OH.

About Actalent

Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 20,000 consultants and 5,000 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500. We are proud to be an Engineering News-Record (ENR) Top 500 Design Firm for our engineering design services and a ClearlyRated Best of Staffing winner for both client and talent service.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email View email address on click.appcast.io for other accommodation options.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.