ICQA Supervisor

Work Location Type: Onsite Req Number 331837 About Grainger W.W. Grainger, Inc. is a leading broad line distributor with operations primarily in North America and Japan. At Grainger, We Keep the World Working® by serving more than 4.6 million customers worldwide with maintenance, repair and operating (MRO) products and value-added solutions delivered through innovative technology and deep customer expertise. Known for its commitment to service and purpose-driven culture, the Company reported 2025 revenue of $17.9 billion. For more information, visit Compensation The anticipated base pay compensation range for this position is $67,300.00 – $112,200.00. This role is eligible for an incentive target of up to 5 % or $ , based on the achievement of individual and company performance objectives in accordance with the current terms of the incentive program which are subject to change. Rewards and Benefits With benefits starting on day one, our programs provide choice and flexibility to meet team members' individual needs, including: Medical, dental, vision, and life insurance plans with coverage starting on day one of employment and 6 free sessions each year with a licensed therapist to support your emotional wellbeing. 18 paid time off (PTO) days annually for full-time employees (accrual prorated based on employment start date) and 6 company holidays per year. 6% company contribution to a 401(k) Retirement Savings Plan each pay period, no employee contribution required. Employee discounts, tuition reimbursement, student loan refinancing and free access to financial counseling, education, and tools. Maternity support programs, nursing benefits, and up to 14 weeks paid leave for birth parents and up to 4 weeks paid leave for non-birth parents. For additional information and details regarding Grainger’s benefits, please click on the link below: Grainger Benefits The pay range provided above is not a guarantee of compensation. The range reflects the potential base pay for this role at the time of this posting based on the job grade for this position. Individual base pay compensation will depend, in part, on factors such as geographic work location and relevant experience and skills. The anticipated compensation range described above is subject to change and the compensation ultimately paid may be higher or lower than the range described above. Grainger reserves the right to amend, modify, or terminate its compensation and benefit programs in its sole discretion at any time, consistent with applicable law. Position Details You will oversee the daily operations of the Inventory Control Quality Assurance (ICQA) area in a high volume, order fulfillment, multi-shift distribution center by leading a non-exempt hourly team of 20-25. You will support Managers and Operations Managers to help ensure accurate product receipt, order fulfillment, and the optimization of resources and processes. You will analyze and determine solutions related to distribution, quality, cycle time and other important metrics. You will promote employee programs to create and encourage an environment where employees are involved, empowered, and committed to the success of the Company. You will report to the ICQA Manager. You Will Manage employees' individual performance through clearly defined expectations, coaching, and counseling to achieve required results with regard to productivity, safety, quality, and attendance and ensure everyone is treated fairly and with respect. Develop an in-depth understanding of the distribution processes and important variables that influence the workflow process so you may identify opportunities for improvement and develop departmental changes enhancing workflow optimization. Lead teams to support the company strategy and expectations; ensure operational excellence within the ICQA processes, and support your peers in their work toward operational excellence. Work in a multi-shift operation with extended hours of operation. 85% time on warehouse environment which may include in the actual flow when needed, 15% office, training, customer contact, external yard or trailers. Will need to change shifts or hours to meet training requirements. Ensure compliance with Company, OSHA, DOT, and EPA regulations with emphasis on hazardous materials and powered industrial equipment (PIE) requirements. You Have Bachelor's Degree or equivalent experience business, management, logistics, material management or equivalent experience 2+ years previous leadership or supervisor experience in high-volume, multi-shift, order fulfillment distribution center interaction with large employee populations Lift 60+ lbs. may be needed Proficient in Microsoft Suite, SAP and warehouse management systems We ask that you will be available for occasional travel to other distribution centers, corporate office, and field locations We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, protected veteran status or any other protected characteristic under federal, state, or local law. We are proud to be an equal opportunity workplace. We are committed to fostering an inclusive, accessible work environment that includes both providing reasonable accommodations to individuals with disabilities during the application and hiring process as well as throughout the course of one’s employment, should you need a reasonable accommodation during the application and selection process, including, but not limited to use of our website, any part of the application, interview or hiring process, please advise us so that we can provide appropriate assistance.