Patient Services Associate

divh2Patient Services Associate/h2pTexas AM University Health Science Center/ppDepartment: Clinical Affairs/ppProposed Minimum Salary: Commensurate/ppJob Location: Dallas, Texas/ppJob Type: Staff/ppJob Description:/ppTexas AM University is committed to enriching the learning and working environment by promoting a culture that respects all perspectives, talents, and lived experiences. Embracing varying opinions and perspectives strengthens our core values which are: Respect, Excellence, Leadership, Loyalty, Integrity, and Selfless Service./ppA part of the Texas AM University Health Science Center, Texas AM College of Dentistry in Dallas was founded in 1905 and is a nationally recognized center for oral health sciences education, innovative research, specialized patient care, and continuing dental education. As one of the fastest-growing academic health centers in the nation, the Texas AM University Health Science Center encompasses five colleges and numerous centers and institutes working together to improve health through transformative education, innovative research, and team-based health care delivery./ph3What We Want/h3pThe College of Dentistry is looking for a Patient Services Associate I to serve in the department of Clinical Affairs. We desire an individual who subscribes to and supports our commitment as stated above. The successful applicant will bring an expert level of experience to the position and understand the demands of supporting executives in a fast-paced environment. This person must be professional, enjoy working in a high-volume environment and be able to apply strong organizational skills while being flexible in their daily routine. If this is you, we invite you to apply to become a member of our team./ph3What You Need To Know/h3pSalary range: $19.56/hour/ppWork Schedule/Location: Located in Dallas, Texas, this is an on-site role with a typical schedule of Monday Friday 8am to 5pm/ppCover Letter/Resume: A cover letter and resume will assist us in our review of your application materials. These can be uploaded on the application under CV/Resume/ph3Qualifications/h3pRequired Education and Experience:/pulliHigh school diploma or equivalent combination of education and experience/liliTwo years of related experience in a general office setting/li/ulpRequired Knowledge, Skills, and Abilities:/pulliKnowledge of word processing and spreadsheet applications/liliKnowledge of standard office protocol and the use of standard office equipment/liliKnowledge of the use of a multi-line phone system/li/ulpPreferred Education and Experience:/pulliSome college credit hours/liliMore than two years of related experience in a general office setting/liliCashier experience/liliBilingual in a language (Spanish/English)/li/ulh3Responsibilities/h3ulliPatient Service Associate - Provides customer service to patients (both scheduling appointments and arriving to appointments) and maintains patient records and statistics in accordance with established procedures. Greets and checks in patients, assisting them with their questions and needs. Verifies patients insurance eligibility and benefits and obtains referrals and/or authorizations required for payment./liliFinancial - Collects payments for services and documents payments in electronic medical records. Handles patients financial accounts. Balances monies received and creates a report for designated personnel./liliTreatment Code Data Entry - Assists Clinic Coordinator with entering treatment codes, assists in processing patient refunds and assists in collection of PHI./li/ulh3Why Texas AM University?/h3pWe are a prestigious university with strong traditions, Core Values, and a community of caring and collaboration./pulliMedical, prescription drug, dental, vision, life and ADD, flexible spending accounts, and long-term disability insurance with Texas AM contributing to employee health and basic life premiums/lili12-15 days of annual paid holidays/liliUp to eight hours of paid sick leave and at least eight hours of paid vacation each month/liliAutomatic enrollment in the Teacher Retirement System of Texas/liliHealth and Wellness: Free exercise programs and release time/liliProfessional Development: All employees have access to free LinkedIn Learning training, webinars, and limited financial support to attend conferences, workshops, and more/liliEducational release time and tuition assistance for completing a degree while a Texas AM employee/liliLiving Well, a program at Texas AM that has been built by employees, for employees/li/ulpInstructions to Applicants: Applications received by Texas AM University must either have all job application data entered or a resume attached. Failure to provide all job application data or a complete resume could result in an invalid submission and a rejected application. We encourage all applicants to upload a resume or use a LinkedIn profile to pre-populate the online application./ppAll positions are security-sensitive. Applicants are subject to a criminal history investigation, and employment is contingent upon the institutions verification of credentials and/or other information required by the institutions procedures, including the completion of the criminal history check./ppEqual Opportunity/Veterans/Disability Employer./p/div