Operations Analyst

Operations Analyst

Begin a fulfilling career with the State of Indiana by joining one of the largest employers in the state, offering a range of opportunities across 60+ agencies. At the state, you'll find competitive compensation, a robust benefits package and a commitment to work-life balance. Most importantly, you'll have the chance to make a real and measurable impact on the lives of Hoosiers across Indiana.

About the Indiana State Personnel Department (INSPD): As an agency operating a shared services model, we provide the executive branch of state government with top-notch HR services. INSPD has a dedicated team of human resources professionals working in many capacities, including director-level, generalists and specialists in each discipline of human resources. Joining our team will open the door to many opportunities for lateral and upward mobility.

Salary: The salary for this position traditionally starts at $59,800.00 but may be commensurate with education and work experience.

A Day in the Life: The essential functions of this role are as follows:

• Analyze business processes, business rules, methods of data acquisition and data application for advancement of business practices, operational performance enhancement and resource allocation.
• Conduct methodic, non-routine examinations of office specific data through advanced analysis routines, queries, scripts.
• Present findings/recommendations through the development of custom reports, charts and maps.
• Work directly with Information Technology to maintain specialty hardware including data loading/unloading, error message interpretation, SQL statement development, script updating, mass editing of datasets and software database performance analysis.
• Test and evaluate new/existing technologies and business practices for practical and feasible implementation.

What You'll Need for Success: Individuals in this role should minimally be able to articulate or demonstrate the following:

• Broad knowledge of operational, mathematical, analytical, and/or statistical research techniques.
• Thorough knowledge of multiple regression or multivariate analysis, measurement and testing and interview methods and questionnaire design.
• Ability to understand and comprehend instructions dealing with technical and abstract theories.
• Ability to determine proper research methods to use, collect appropriate data and draw conclusions.
• Advanced knowledge of the agency mission and administrative policies.
• Extensive knowledge of computer and software programs and the ability to utilize these skills in the completion of job duties.
• Ability to take abstract concepts and formulate physical models.
• Effective communication skills.
• Excellent problem solving and analytical skills.
• Ability to research and document findings, formulate sound recommendations, and make appropriate decisions.
• Ability to effectively prioritize a variety of projects/functions.
• Ability to establish and maintain effective working relationships.
• Ability to work independently.

Supervisory Responsibilities/Direct Reports: This role may be utilized in a supervisory capacity based on agency needs.

Benefits of Employment with the State of Indiana: The State of Indiana offers a comprehensive benefit package for full-time employees which includes:

• Three (3) medical plan options (including RX coverage) as well as vision and dental plans
• Wellness Rewards Program: Complete wellness activities to earn gift card rewards
• Health savings account, which includes bi-weekly state contribution
• Deferred compensation 457(b) account (similar to 401(k) plan) with employer match
• Two (2) fully-funded pension plan options
• A robust, comprehensive program of leave policies covering a variety of employee needs, including but not limited to:
• 150 hours of paid New Parent Leave and up to eight weeks of paid Childbirth Recovery Leave for eligible mothers
• Up to 15 hours of paid community service leave
• Combined 180 hours of paid vacation, personal, and sick leave time off
• 12 paid holidays, 14 on election years
• Education Reimbursement Program
• Group life insurance
• Referral Bonus program
• Employee assistance program that allows for covered behavioral health visits
• Qualified employer for the Public Service Loan Forgiveness Program
• Free Parking for most positions
• Free LinkedIn Learning access

Equal Employment Opportunity: The State of Indiana is an Equal Opportunity Employer and is committed to recruiting, selecting, developing, and promoting employees based on individual ability and job performance. Reasonable accommodations may be available to enable individuals with disabilities to complete the application and interview process as well as perform the essential functions of a role.