B2B Collections Specialist

B2B COLLECTIONS SPECIALISTCompensation: $45,000-$55,000 Location: Pittsburgh, PA | Fully OnsiteWHY THIS OPPORTUNITY STANDS OUTJoin a well-established national distributor supporting commercial and retail clients across the United States. The organization has built a strong reputation for operational excellence, structured processes, and long-term stability.As a B2B Collections Specialist, you'll work in a disciplined, process-driven environment where accountability and accuracy are highly valued. You'll collaborate closely with internal teams, including Sales, Credit, Billing, and Cash Applications, to support overall accounts receivable performance.This position is ideal for someone who enjoys analyzing account activity, resolving discrepancies, and building strong professional relationships. You'll play an important role in maintaining healthy cash flow while contributing to a reliable and efficient AR function.B2B COLLECTIONS SPECIALIST KEY RESPONSIBILITIESManage a portfolio of commercial, wholesale, and retail accounts, conducting proactive outreach on past-due balancesReview AR aging reports, monitor credit limits and payment terms, and identify higher-risk accounts to support DSO reductionInvestigate and resolve invoice discrepancies, including short payments, pricing differences, tax issues, and PO mismatchesThe B2B Collections Specialist will communicate with business customers via phone and email regarding account status, statements, payments, and reconciliationsThe B2B Collections Specialist will partner with Sales, Credit, Billing, and Cash Applications teams to resolve account issuesMaintain detailed and accurate documentation of collection activity and customer communicationsThe B2B Collections Specialist will follow established collection procedures while maintaining positive customer relationshipsQUALIFICATIONS OF THE B2B COLLECTIONS SPECIALIST ROLEMinimum of 1 year of experience in B2B collections or accounts receivableWorking knowledge of purchase orders, payment terms, including NET terms, chargebacks, credits, reconciliations, and customer portalsStrong Microsoft Excel, Word, and Outlook skillsExcellent verbal and written communication skillsStrong attention to detail and organizational skillsAbility to manage multiple accounts and priorities in a deadline-driven environmentProfessional, persistent, and customer-focused approach to collections