Tax Compliance Manager

About Us

We're building the world's leading cross-border fintech for emerging markets - empowering families, fueling local economies, and changing how millions access financial services.

Since our launch in 2019, we have transformed how money moves across borders with our operations spanning 6 out of 7 continents and covering both the busiest and most underserved (remittance) corridors. We tapped into a massive shift - from banks to phones - bringing digital finance to places where traditional systems never reached. The next stage of growth will fuel a network of services and products especially designed to make money more accessible to diaspora communities including local cards, and additional savings and payments features.

We're growing fast, backed by world-class investors, and scaling a product that blends real world impact with cutting edge fintech innovation .

Here's a little more:

• Founded by Harvard grads and 3-time founders who previously built Segovia (acquired) and GiveDirectly (>$300M revenue, fastest-growing NGO in the world)
• Backed by top investors including Spark Capital, Canaan, Reid Hoffman, Breyer Capital, Unbound, Wamda, and more
• Built by global top performers from Bain, Google, McKinsey, Uber, Checkout, Bolt, and beyond - we move fast, stay humble, and care deeply about our mission
• Truly global team - 250+ people, 50+ nationalities, 50+ languages
• Guided by our values - ownership, impact, humility, and heart - in deed, not just word

The Role

We're hiring a Tax Compliance Manager to take ownership of tax compliance and reporting across our growing global entity structure. This role is based in our New York City office.

You'll work closely with external advisors, finance colleagues, and cross-functional teams to ensure our compliance obligations are met to a high standard across all jurisdictions, while supporting the wider tax team on new market launches, product rollouts, and planning projects as the business scales.

This is a brilliant opportunity for someone looking to own tax compliance in a fast-scaling fintech - gaining broad exposure across a range of countries and entity types, working directly with senior stakeholders, and building a deep understanding of how tax supports a business as it grows.

Key Responsibilities

• Own Global Tax Compliance: Manage end-to-end tax filings across all group entities, coordinating with external advisors to ensure accurate, timely returns in every jurisdiction.
• Manage Outsourced Providers: Own the relationship with third-party compliance providers - setting scopes, reviewing deliverables, and holding quality standards across regions.
• Lead Tax Reporting: Support the preparation of tax provisions, deferred tax calculations, and disclosures for statutory accounts and group reporting (IFRS and/or US GAAP).
• Support New Market Launches: Ensure tax compliance requirements are embedded from day one whenever the business enters a new market or launches a new product.
• Contribute to Tax Projects: Work alongside the wider tax team on transfer pricing documentation, group restructurings, and assessments of legislative change.
• Build Better Processes: Develop and improve internal tax controls, reporting, and processes as the function matures and the entity structure grows.
• Stay Ahead of Tax Developments: Monitor changes in key jurisdictions and feed these into the team's wider planning.
• Liaise with Auditors & Tax Authorities: Act as a key point of contact for external auditors, tax authorities, and advisors on compliance queries, audits, and ad-hoc filings.
• Monitor Effective Tax Rates: Prepare and maintain current and deferred tax reconciliations, tracking effective tax rates across the group.

What We're Looking For

• Qualified CPA, or equivalent professional qualification.
• At least 5 years of relevant tax experience, whether in practice (Big 4 or mid-tier) or a combination of practice and in-house.
• Strong grounding in corporate tax compliance and reporting, with exposure to international or multi-jurisdictional work.
• Comfortable managing external advisors and reviewing outsourced deliverables to a high standard.
• Solid understanding of tax accounting and provisioning under US GAAP and/or IFRS - both is a plus; one is required.
• Experience with transfer pricing compliance or documentation is a plus, but not essential.
• Experience in fintech, payments, or a high-growth startup environment is a plus.

Who You Are

• Ownership mindset - you take responsibility, follow through, and move things forward without heavy oversight.
• Communication - you explain tax matters clearly to non-specialists and know how to land a complex point simply.
• Comfort with ambiguity - you make practical recommendations even when the answer isn't clear-cut.
• Curiosity - you have a genuine interest in how tax supports a fast-growing, international business.
• Collaborative - you work well across teams and build relationships easily.

Taptap Values

Impact first

Team next

Accept reality

Propose solutions

Win with grit

Be proactively candid, with yourself and others

Love the particular

Own it

Create positive energy

Maybe, even have fun

Taptap Send is an equal opportunity employer dedicated to building an inclusive and diverse workforce. All employment decisions are decided on the basis of qualifications, experience and business need. We strongly encourage applications who are members of underrepresented communities to apply.

If you require reasonable adjustments to be made during the recruitment process, please do not hesitate to let us know. Any information you provide us in this respect will only be used to accommodate your requirements.

Note: we recognize imposter syndrome is real - any candidate that does not perfectly fit every characteristic of this role is still strongly encouraged to apply.