Administrative Assistant

Administrative AssistantBranch Coordinator/Administrative Assistant to serve as the primary point of contact for patients and healthcare providers. This position plays a vital role in supporting patient care operations through order management, insurance verification, scheduling coordination, and exceptional customer service. If you thrive in a fast-paced office environment, working on team, and take pride in supporting others, this opportunity is for you.Customer Support• Serve as the first point of contact for in-person visitors and high-volume inbound calls• Provide professional, patient-focused service to patients and healthcare providersOrder & Data Management• Create and manage patient orders within company systems• Accurately input data and monitor incoming faxes• Ensure documentation is complete and compliantInsurance & Billing Support• Verify insurance eligibility and obtain equipment authorizations• Collect required documentation for billing purposes• Maintain accurate billing records and process payments as neededScheduling & Coordination• Schedule equipment deliveries and pickups• Coordinate closely with clinical teams to ensure timely serviceRecord Management• Maintain organized, up-to-date patient files• Assist with audit documentation and compliance requirements