Benefits Administrator

HRIS & Benefits AdministratorThe HRIS & Benefits Administrator is responsible for the administration, maintenance, and optimization of the organization's Human Resources Information System (UKG/UltiPro) and benefits programs. This role serves as a key resource for HR data integrity, benefits administration, reporting, compliance, and Open Enrollment management.The ideal candidate combines strong HR systems expertise with hands-on benefits administration experience and thrives in a detail-oriented, fast-paced environment. This individual will partner closely with HR, Payroll, benefits brokers, and external vendors to support a seamless employee experience while ensuring compliance and data accuracy.HRIS AdministrationServe as the primary administrator for UKG (UltiPro) Benefits modules, ensuring data integrity and accurate employee records.Configure and maintain benefit plans, eligibility rules, workflows, and system updates within UKG.Partner with IT, Payroll, and UKG support teams to troubleshoot issues, implement enhancements, and optimize system functionality.Develop and maintain standard, custom, and ad hoc reports using UKG BI Reporting to support business and compliance needs.Perform routine audits, reconciliations, and quality-control reviews to ensure accuracy across HRIS and benefits data.Support year-end processing, annual plan updates, benefits rate changes, and new plan-year implementation activities.Create and maintain HRIS documentation, process guides, and training materials.Benefits AdministrationLead the annual Open Enrollment process within UKG, including configuration, testing, employee communications, enrollment monitoring, and post-enrollment audits.Administer day-to-day employee benefit programs, including enrollments, qualifying life events, leaves of absence, COBRA, and terminations.Serve as a primary contact for employee benefits inquiries and issue resolution.Partner with benefits brokers and carriers to resolve escalated eligibility, claims, billing, and enrollment issues.Coordinate and facilitate new hire benefits orientation and enrollment activities.Monitor carrier eligibility files and ensure timely and accurate transmission of enrollment data.Support wellness initiatives, employee education programs, and benefits communications.Assist with compliance reporting, annual audits, nondiscrimination testing, Form 5500 support, and carrier invoice reconciliation.Compliance & ReportingEnsure benefits administration practices comply with ERISA, ACA, HIPAA, COBRA, FMLA, and other applicable regulations.Generate metrics, analytics, and reporting to support HR leadership and organizational decision-making.Maintain confidentiality and security of sensitive employee information.Identify opportunities for process improvements, automation, and operational efficiencies.QualificationsRequiredBachelor's degree in Human Resources, Business Administration, or a related field.4+ years of HR experience with significant exposure to benefits administration and HRIS management.Hands-on experience with UKG (UltiPro), including Benefits Administration, Open Enrollment configuration, and BI Reporting.Strong knowledge of employee benefits programs and related federal regulations.Advanced Microsoft Excel skills, including PivotTables, VLOOKUP/XLOOKUP, and data analysis.Strong analytical, organizational, and problem-solving skills.Excellent attention to detail and commitment to data accuracy.Ability to manage multiple priorities and meet deadlines in a fast-paced environment.PreferredExperience in the financial services industry.Experience with HR reporting, workforce analytics, and dashboard development.CEBS, SHRM-CP, SHRM-SCP, PHR, or related certification.Experience leading Open Enrollment processes in a multi-state environment.