Receptionist

The Law Office of Lena A. Clark, LLC is a growing Trusts and Estates law firm seeking a warm, organized, and professional Receptionist to create an exceptional first impression for every client and visitor. This is a full-time, in-office position in Downtown Frederick.As a key member of our Intake Team, you will welcome prospective clients who are seeking guidance with estate planning or probate matters. Many people contact us during significant life transitions, so your ability to listen with empathy, communicate clearly, and help them confidently take the next step is essential.This is an excellent opportunity for someone who enjoys building rapport, providing outstanding customer service, and helping people solve important problems. Legal experience is helpful but not required. Professionals with backgrounds in financial services, real estate, insurance, healthcare, hospitality, or client advisory roles often thrive in this position.This is a newly created role in our rapidly growing firm. Your primary responsibility is to serve as the firm's receptionist, providing exceptional customer service while managing the front desk, greeting clients, answering and directing phone calls, and performing general administrative duties. You will primarily support the Reception function but will also provide backup support to the Intake Team during periods of high call volume, employee absences, or vacations. Additionally, you will assist other departments with administrative tasks as business needs require. Flexibility and a willingness to support the team are essential to this role.Compensation and Benefits$20-$24 per hour, based on experiencePaid Time Off (PTO)Paid federal holidays401(k) after a year of employmentPre-tax health insurance contributions, if applicableA collaborative, supportive, and collegial team environment