Office Assistant

Drive Operations. Support Excellence. Grow Your Career.

COMFORT WINDOWS & DOORS is seeking a highly organized and motivated Office Assistant to support daily operations in our Rochester, NY office. This role is ideal for someone who thrives in a fast-paced environment and enjoys coordinating schedules, materials, and customer communication to keep projects and service operations running smoothly.

Responsibilities:

• Receive and address customer service calls
• Schedule service technicians and installation appointments
• Manage purchase orders, material orders, and service inventory
• Maintain job folders, packing lists, and project documentation
• Update project stages in Salesforce
• Communicate with customers regarding scheduling and payments
• Assist management with daily operations and administrative tasks

Qualifications:

• Strong organizational and multitasking skills
• Excellent communication and customer service abilities
• High attention to detail
• Experience with Salesforce or similar systems preferred
• Residential construction knowledge is a plus

Benefits:

• Full-time, year-round position
• Competitive hourly pay
• Health, dental, and vision coverage
• FREE $10,000 life insurance policy
• 401(k) with company match
• Paid holidays, vacation, and NYS sick time
• Career advancement opportunities

Comfort Windows is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.