Service Manager

Benefits:

• Monday - Friday...no weekends!
• Life Insurance
• 401(k) matching
• Competitive salary
• Dental insurance
• Paid time off
• Vision insurance
• Wellness resources

Job Title: Service Shop Manager


Location: Laye's Tire Service - Avon Park, FL


Reports To: Ownership Team


Job Type: Full-Time


About Us:


Laye's Tire Service is a trusted name in Avon Park for honest, hometown auto repair and tire services. Our team is known for being friendly, knowledgeable, and dependable - and we take pride in treating customers like family. We're looking for a dedicated Service Shop Manager to lead our team and help continue the tradition of top-tier service that our community relies on.


Position Summary:


The Service Shop Manager is responsible for the daily operations of Laye's Tire Service. From leading a team of technicians to providing exceptional customer service, this role ensures that every vehicle is serviced efficiently and every customer leaves satisfied. If you're passionate about people, performance, and cars - and you're ready to grow with a well-respected local business - we'd love to meet you.

Responsibilities

• Manage a team of automotive service professionals to ensure a high level of vehicle service and customer satisfaction while maintaining profitability
• Ensure comprehensive vehicle inspections are performed in an accurate and timely manner
• Ensure repairs and maintenance tasks are safely & thoroughly completed in a timely manner
• Mentor employees on best practices for improving service, sales and customer service techniques
• Oversee day-to-day operations of the service department
• Manage the flow of service department paperwork, including work orders, inventory, invoices and maintenance records

Benefits

Competitive Pay - Pay will be based off of experience.

Work-Life Balance - Monday-Friday schedule (NO weekends!).

Comprehensive Benefits - Paid time off, paid holidays, dental, vision, life insurance, and a 401K match (after one year).

FREE Gym Membership - Stay active with a membership to Fitness 4 You .

Qualifications

• High school diploma or GED required, bachelor's degree preferred
• Valid state-issued driver's license and clean driving record are required
• Successful completion of a pre-employment drug and background screening
• At least two years of experience as an service writer or service advisor is required. Experience as an automotive service manager is preferred
• Deep understanding of automotive technology, automotive service technician job duties, and automotive repair services is required

Laye's Tire Service is locally owned by Matt & Summer Laye. Since 1958 the Laye's family has helped our customers get back on the road safely with their tire or auto service needs. Visit our convenient location at when you need replacement tires, factory scheduled maintenance, or automotive repair services. We have a longstanding reputation for excellence in Avon Park, FL, Sebring FL, Lake Placid, FL Frostproof, FL and surrounding areas. Call or visit us during our hours of operation every Mon-Fri: 7:00am - 5:00pm.