Business Solutions Analyst

At Dutch Point Credit Union, the technology behind the scenes matters just as much as the experience in front of it. Our core systems power everything — from member transactions to lending, reporting, and daily operations. We’re looking for a Core Solutions Analyst who can help keep those systems running smoothly while continuously looking for ways to make them better. This is a role for someone who enjoys solving problems, improving processes, and being the person others count on when systems need attention. Why This Role Matters Keeping Things Moving You’ll help maintain the systems that support the day-to-day operations of the credit union — ensuring accuracy, reliability, and consistency. Turning Problems Into Solutions From troubleshooting issues to configuring enhancements, you’ll help teams across the organization work more efficiently and with less friction. Progress Behind the Scenes The work you do may happen behind the curtain, but its impact is felt everywhere — improving workflows, reducing disruptions, and helping employees better serve members. What You’ll Step Into You’ll support and help optimize the Symitar core banking system and related technologies that power the credit union. Your work will include: Supporting system administration, configurations, updates, and enhancements Troubleshooting issues and identifying practical solutions Building and modifying PowerOn programs to support business needs Managing document mapping processes and batch jobs Supporting system-connected devices and operational technologies across the organization You’ll also help improve workflows, reduce manual processes, and support ongoing system performance and reliability. What You’ll Do You’ll take what’s complex and make it work better. Support the daily administration and maintenance of the Symitar core banking system Configure system settings, updates, reports, and operational changes Troubleshoot issues, identify root causes, and coordinate with vendors when needed Support testing and deployment of system updates and enhancements Assist with automation, batch processing, and system integrations Provide reliable support that helps teams stay productive and moving forward How You’ll Work This role requires strong follow-through, curiosity, and problem-solving. You’ll manage competing priorities, collaborate across teams, and help keep momentum moving while balancing both day-to-day needs and larger improvements. Success in this role comes from staying organized, thinking critically, and being proactive when opportunities for improvement arise. What You Bring You’ve built experience working with core systems and enjoy finding smarter ways to solve problems. 3+ years of experience in a Jack Henry Symitar environment Hands-on experience with PowerOn programming, system configuration, and batch processing Experience supporting production systems and resolving issues in real time Bachelor’s degree in Computer Science, Information Systems, or related field — or equivalent experience Strong troubleshooting, organization, and communication skills Ability to prioritize effectively and adapt in a fast-moving environment Experience with MeridianLink , automation initiatives, SQL , Power BI , or working within a credit union or financial institution is a plus. What You Can Expect A role with meaningful impact across the organization Opportunities to improve systems and help shape smarter processes A collaborative, practical team environment Full benefits including Health, Dental, Vision, EAP, 401(k) with match, PTO , and more Free parking and flexibility based on business needs Help keep what matters moving. Improve what comes next. Be the point where systems work better. #J-18808-Ljbffr