Customer Service Rep (02818) -1620 Shackelford Rd

Customer Service Rep

Join our dynamic team as a Customer Service Representative at our Florissant, United States location! We're looking for a friendly and efficient individual to provide exceptional customer service and support our daily operations.

• Answer incoming phone calls and assist customers with inquiries and orders
• Process customer orders accurately and efficiently
• Handle cash transactions and maintain a balanced cash drawer
• Prepare and package products according to company standards
• Maintain a clean and organized work environment
• Collaborate with team members to ensure smooth operations and customer satisfaction
• Resolve customer complaints and concerns in a professional and empathetic manner
• Assist with inventory management and restocking as needed
• Adhere to all company policies, procedures, and safety guidelines
• Participate in ongoing training and development programs to enhance skills and knowledge

Qualifications

• Excellent customer service skills with a friendly and professional demeanor
• Strong communication skills, both verbal and written
• Ability to follow directions and work efficiently in a fast-paced environment
• Flexibility to work various shifts, including weekends and holidays
• Basic math skills for handling cash transactions accurately
• Physical ability to stand for extended periods and lift up to 25 lbs.
• Basic computer skills and ability to learn new software systems quickly
• Strong multitasking abilities and attention to detail
• Team-oriented mindset with a willingness to collaborate and support colleagues
• High school diploma or equivalent preferred
• Previous customer service experience is a plus, but not required
• Ability to remain calm and composed in high-pressure situations

Additional Information

All your information will be kept confidential according to EEO guidelines.

This job posting is for a position in a store owned and operated by an independent franchisee, not Domino's Pizza LLC, Domino's Pizza Franchising LLC, or Domino's Pizza, Inc. ("Domino's Corporate"). This means, among other things, that the independent franchisee is alone responsible for and will independently make all decisions concerning employment matters for the store, including those relating to hiring, firing, discipline, supervision, compensation and benefits, staffing, and scheduling. Domino's will not receive a copy of any application you submit for this job posting and will not have any control over whether you receive an interview and/or are ultimately hired. Further, Domino's does not control and is not responsible for the employment policies and practices of independent franchisees. If you are hired for this job posting, the independent franchisee will be your only employer, and you will not be an employee of Domino's.