Food and Beverage Manager

Role Overview

The Roxy Hotel is an electric destination for music, film, and art, located on the border of SoHo and TriBeCa.

The Daytime Food & Beverage Floor Manager must have exceptional communication and guest service skills. As a key figure of the management team; they are instrumental in the cultivation of a positive and hospitality driven team culture. F&B Floor Managers must possess a detailed grasp of all steps of service, complete knowledge of all food and beverage menu items we serve. The F&B Floor manager directly oversees and ensures that the quality of service in both the bar, dining room and cafe service areas exceeds expectations. To be a successful, you must have a professional appearance as well as the ability to connect with our guests and motivate our team. The Daytime F&B Floor Manager must be an active member of service; being efficient, hands on, stepping in when necessary, able to operate with speed during service and finding opportunities to engage guests and showcase our property.

Responsibilities include:

• Floor presence, ensuring service standards are consistent
• Training and evaluating team members in their roles
• Holding all TMs equally accountable.
• Conducting effective Pre-shifts
• Scheduling and payroll
• Assisting with Inventory controls
• Building strong rapport with guests
• Must have working knowledge of Resy and Toast
• Excellent written and verbal communication skills along with knowledge of Excel and Word are required
• Able to work effectively with all department managers
• Required to work the hours necessary to the success of the business. Schedules are not guaranteed and are subject to change weekly. These hours will vary due to the volume of business and other management coverage. Changes are at discretion of the Food & Beverage Director.
• An interest in style, music, fashion, art, and/or or dining and live music.
• Creative problem solver