Field Service Tech

Job TitleKey Responsibilities:Perform machine building, assembly, and manufacturing tasks using tools such as drill presses, cut-off saws, hand tools, welders, and moreRead and interpret structural, electrical, and mechanical blueprints to ensure accurate assembly and troubleshootingProvide on-site technical assistance and service, organizing necessary tools, components, and resourcesDrive fork trucks and operate necessary equipment safely and efficientlyDeliver customer training and presentations tailored to varying skill levels, ensuring effective knowledge transferMaintain meticulous attention to detail and quality, multi-tasking and prioritizing tasks to meet deadlinesFollow established processes and protocols for quality, safety, efficiency, and assembly standardsCapture and maintain detailed documentation for "as installed" conditions and service reportsExhibit professionalism and represent the company positively with a "You'll like working with us!" attitudeManage oneself effectively in high-pressure situations to instill customer confidence and ensure satisfactionCollaborate with the team and work independently as needed, demonstrating strong problem-solving skills and initiativeTravel frequently, often overnight, primarily in Central Texas but may include other regionsQualifications:Minimum 3 years of experience in service work, machine building, assembly, or manufacturing with demonstrated craftsmanshipProficiency using tools including drill presses, cut-off saws, hand tools, and weldersAbility to read and understand structural, electrical, and mechanical blueprintsBasic computer skills, including MS Office for report generationValid driver's license, insurable, and ability to rent vehicles or fly to job sitesExperience with relay-based and PLC control packages and their input/output interfacesExperience driving in diverse weather and road conditions, including city, mountain, and highway routesPersonal Attributes:Organized with excellent planning skills for on-site resource managementMeticulous attention to detail and ability to prioritize multiple projectsExcellent communication and interpersonal skills, capable of training diverse audiencesSelf-motivated, independent, and a proactive problem solverAbility to maintain composure and professionalism in physically demanding and high-pressure environmentsWork Environment:Frequent travel with overnight staysPhysically demanding work in challenging environmentsDynamic and fast-paced service field setting