People Operations Manager

For over 30 years, Alder has been a trusted guide for more than 5,000 families across Greater Boston, helping them navigate the aging journey with compassion, clarity, and expert care. Our life care managers are seasoned social workers and nurses, providing both strategic direction and hands‑on support, from coordinating medical care and assessing home safety to attending appointments and facilitating meaningful family conversations. Deeply rooted in the community, we leverage a broad professional network to connect families with trusted resources and foster collaboration across disciplines. Whether offering occasional consultations or urgent crisis support, we tailor our involvement to meet each individual’s unique needs. At the heart of our work is a simple goal: to help families approach the practical and emotional aspects of aging with confidence. Job Title: People Operations Manager Location: Must be able to work in our Newton, MA office 2 days per week Job Type: Full-Time We're seeking a People Operations Manager to own the systems, processes, and compliance backbone of Alder's People function. This is an exciting role for someone who thrives on getting HR operations right: accurate, compliant, and running smoothly, for a fast growing, multi-state, primarily hourly workforce. Reporting to the VP, People & Culture, this role will manage the full employee lifecycle from an operations lens, including onboarding/off-boarding, benefits and compensation administration, leaves of absence, HRIS data integrity, compliance readiness, and M&A integration support. This is an exciting time to join Alder as we scale rapidly across multiple states, still early in a period of massive growth. We're looking for a People Operations Manager to help build the operational foundation that will support us every step of the way. Key Responsibilities Onboarding & Off-boarding Own administrative onboarding and offboarding end to end, coordinating cross-functionally with IT, Finance, Payroll, and our insurance broker. Partner with our Sr. Director of Clinical Excellence to run New Hire Orientation. Maintain accurate org charts and position control data. Benefits & Compensation Administration Serve as the primary liaison for benefits administration across all carriers and plans, including enrollments, renewals, life events, and employee inquiries. Manage annual open enrollment planning and execution with our insurance broker and insurance carriers. Own benefits-related compliance documentation and reporting (ACA, plan filings, etc.). Troubleshoot and resolve employee benefits issues, escalating to carriers/our insurance broker as needed. Establish and maintain pay bands, monitoring market competitiveness and coordinating benchmarking. Administer annual performance and merit review cycles, including timelines, systems configuration, and data accuracy. HRIS & Data Management Own HR systems and data integrity (Rippling HRIS), ensuring automation, reporting, and compliance across states. Maintain the multi-state employee handbook and HR policies, ensuring clarity and compliance. Build and maintain PTO/time-off policies in Rippling, assigning employees to correct policies based on role, state, and tenure. Manage annual PTO calendar year transitions, including balance rollovers, accrual resets, and carryover compliance with state law. Leave of Absence Administration Administer and track all leaves of absence (PFMLA, FMLA, ADA, state sick time laws), ensuring documentation, consistency, and manager guidance. Stay current on multi-state leave law changes and update processes accordingly. Payroll Partnership Partner with Payroll to ensure accuracy, compliance, and a seamless employee experience, including dual pay rate and multi-state wage requirements. Compliance & Audit Readiness Support audit readiness (I-9, ACA, EEO) and maintain compliance records. M&A Support Support HR due diligence for prospective acquisitions, reviewing target company HR systems, policies, benefits, and compliance posture. Lead operational integration of acquired employees: HRIS migration, benefits transition, payroll alignment, and policy harmonization. Maintain M&A HR integration playbooks/checklists to support repeatable, low friction transitions as Alder scales. About You 5+ years of progressive HR operations experience, including multi-state environments. Experience working with a heavy hourly non-exempt employee population. Proven track record owning HR systems, benefits administration, and leave management in a scaling organization. Experience establishing pay bands and working with compensation benchmarking tools/methodology (e.g., market surveys, salary.com, Payscale, or similar). Strong working knowledge of HR compliance across onboarding, wage and hour, and leave law. Skilled in HRIS platforms (Rippling is a plus) and comfortable working in the data/systems layer of HR. Detail-oriented, process-minded, and able to manage multiple compliance deadlines at once. Experience supporting M&A integration, or comfort working through ambiguous, fast moving transition projects, is a plus. Why Work at Alder? At Alder, we value our team as our greatest asset. We offer a supportive, mission-driven work environment where your contributions make a meaningful impact every day. Our comprehensive benefits and employee perks include: Competitive compensation Flexible work schedules and hybrid work opportunities Health, dental, and vision insurance Professional development support and continuing education reimbursement A collaborative, inclusive culture focused on employee well-being and growth Join us in making a positive difference in the lives of older adults by fostering engagement, connection, and support within the community! In accordance with the Pay Transparency Act, the expected pay range for this position is between $105,000-$115,000 per year. Actual compensation may vary based on factors such as years of experience, skill level, education, or certifications. #J-18808-Ljbffr Rippling