Patient Service Specialist

Responsibilities Deliver an exceptional experience to patients, families, and visitors Assist patients with scheduling and pre‑registration Investigate, triage, and resolve patient issues using the established HEART model Perform patient registration, visit preparation, insurance verification, co‑pay collection, and record tracking Educate patients on MyChart and Appointment Pass Requirements High School Diploma/GED and 2 years of experience in patient registration, appointment scheduling, insurance processing or customer service OR Associate’s Degree and 1 year of experience OR Bachelor’s Degree Working knowledge of PC window applications Ability to perform basic math sufficient to process insurance co‑pays Knowledge of medical terminology (preferred) Core Competencies Demonstrates expertise in patient registration, appointment scheduling, and insurance processing while providing exceptional service to patients and families. Proficient in using PC applications and knowledgeable in medical terminology to enhance patient interactions. #J-18808-Ljbffr Jobtailor