Commercial Appliance Repair Technician

Job Description

Job Description

Commercial Appliance Repair Technician

Gasket Guy of South Florida LLC
Service Area: South Florida – Miami-Dade

Position Overview

Gasket Guy of South Florida LLC is seeking a dependable, mechanically inclined Installation Technician to join our growing team.

Our Installation Technicians travel to restaurants, hotels, country clubs, commercial kitchens, grocery stores, healthcare facilities, and other businesses throughout South Florida to inspect, measure, replace, and service commercial refrigeration gaskets and related equipment.

This is a hands-on field position. The ideal candidate is dependable, professional, comfortable working independently, and takes pride in completing quality work for our customers.

Previous gasket experience is not required. We will train the right person.

Primary Responsibilities

The Installation Technician will:

• Remove and install commercial refrigeration door and drawer gaskets.
• Service walk-in coolers and walk-in freezers.
• Replace gaskets on reach-in refrigerators and freezers, prep tables, undercounter units, drawers, and other commercial refrigeration equipment.
• Properly measure doors, drawers, and existing gaskets to identify correct replacement products.
• Inspect refrigeration doors for sealing problems, damaged hardware, alignment issues, and other conditions affecting proper operation.
• Identify and replace related hardware when required, including:
  • Hinges
  • Door closers
  • Latches
  • Handles
  • Spring cartridges
  • Other refrigeration door hardware
• Install strip curtains for walk-in coolers and freezers.
• Measure and install custom poly cutting boards and high-temperature Richlite cutting boards.
• Inspect and replace commercial kitchen hood filters when applicable.
• Assist with walk-in cooler/freezer door repairs and replacements.
• Use hand tools and specialty installation tools safely and correctly.
• Use controlled heat when necessary to properly shape and seat refrigeration gaskets.
• Perform final quality-control inspections to ensure doors close properly and gaskets provide a complete seal.
• Take required before-and-after photographs of completed work.
• Accurately document measurements, materials used, completed installations, and additional repairs that may be required.
• Maintain company tools, equipment, materials, and vehicle in clean and organized condition.
• Communicate professionally with customers, managers, kitchen staff, and facility personnel.
• Identify additional repair or replacement opportunities and communicate them to management.
• Follow company safety procedures and customer food-safety requirements at all times.

What We Are Looking For

The ideal candidate is someone who:

• Is dependable and consistently arrives on time.
• Is mechanically inclined and comfortable working with tools.
• Pays close attention to measurements and small details.
• Takes pride in doing work correctly the first time.
• Can work independently after completing training.
• Has strong problem-solving skills.
• Is comfortable working in restaurants and commercial kitchens.
• Can communicate professionally with customers.
• Can manage multiple service calls throughout the workday.
• Is comfortable driving throughout South Florida.
• Is willing to learn new installation and repair techniques.
• Maintains a clean and professional appearance.

Physical Requirements

This position requires the ability to:

• Stand, walk, bend, kneel, crouch, and reach throughout the workday.
• Work around commercial refrigeration and kitchen equipment.
• Work inside or around walk-in coolers and freezers for limited periods.
• Safely use step ladders when necessary.
• Lift and carry tools, materials, cutting boards, hardware, and equipment.
• Lift approximately 50 pounds independently when required.
• Perform repetitive hand and arm movements associated with removing and installing gaskets.

Required Qualifications

• Valid driver's license.
• Clean and reliable driving record.
• Reliable transportation to designated company location or service area as required.
• Ability to use basic hand tools.
• Ability to read a tape measure accurately.
• Ability to use a smartphone for scheduling, photographs, work orders, and communication.
• Ability to communicate effectively with customers and coworkers.
• Ability to pass any company-required background or driving-record screening.
• Authorization to work in the United States.

Preferred Qualifications

The following experience is helpful but not required :

• Commercial refrigeration
• Appliance repair
• HVAC
• Restaurant equipment repair
• Facilities maintenance
• General construction
• Handyman services
• Door or hardware installation
• Field service technician work

We provide training on our specific products, installation procedures, quality-control standards, and customer-service expectations.

Tools & Equipment

Technicians may regularly use:

• Tape measures
• Utility knives
• Screwdrivers and nut drivers
• Cordless drills/drivers
• Pliers and hand tools
• Rubber mallets
• Heat guns
• Gasket installation tools
• Step ladders
• Cleaning supplies
• Smartphone/tablet-based work-order systems

Customer Service Expectations

Our technicians represent Gasket Guy of South Florida LLC every time they enter a customer's facility.

Technicians are expected to:

• Introduce themselves professionally upon arrival.
• Confirm the requested work with the customer.
• Protect the customer's equipment and work area.
• Keep the work area clean and organized.
• Minimize disruption to kitchen operations whenever possible.
• Explain any additional problems discovered during the inspection.
• Never perform unauthorized additional work.
• Review completed work with the customer when appropriate.
• Leave the work area cleaner than it was found.

Quality Standards

Every installation must meet Gasket Guy of South Florida LLC standards.

Before leaving a location, technicians must verify:

• The correct gasket has been installed.
• All gasket corners are properly seated.
• The gasket is securely installed in the retainer.
• There are no twists, gaps, or improperly seated sections.
• The door or drawer closes correctly.
• The gasket makes consistent contact with the cabinet.
• Door hardware functions properly.
• Required photographs and work-order documentation have been completed.
• The customer work area has been cleaned.

Work Environment

Technicians work primarily at customer locations throughout South Florida.

Typical customers include:

• Restaurants
• Hotels and resorts
• Country clubs
• Yacht clubs
• Grocery and convenience stores
• Schools
• Healthcare facilities
• Assisted-living facilities
• Commercial kitchens
• Food-service operations
• Property and facility-management companies

Work environments may include kitchens, loading areas, walk-in coolers, walk-in freezers, storage areas, and other commercial facilities.

Schedule

This is primarily a weekday field-service position, although occasional early-morning, evening, or special scheduling may be required based on customer needs.

Technicians should be prepared to travel between multiple customer locations during the workday.

Training

New technicians receive hands-on training covering:

• Commercial refrigeration gasket identification
• Proper gasket measurement
• Gasket removal
• Gasket installation
• Safe heat-gun techniques
• Door and drawer adjustments
• Refrigeration hardware identification
• Walk-in cooler and freezer components
• Strip-curtain installation
• Cutting-board measurement and installation
• Quality-control procedures
• Customer interaction
• Work-order documentation
• Field safety

Technicians must successfully demonstrate installation and quality-control procedures before being approved for independent field work.

Why Join Gasket Guy of South Florida?

Gasket Guy of South Florida LLC is a specialized commercial service company providing customers with a one-stop source for refrigeration gaskets, custom cutting boards, strip curtains, hood filters, refrigeration hardware, walk-in door solutions, and related services.

We are looking for technicians who want to learn a specialized trade, work independently in the field, and grow with the company.

Gasket Guy of South Florida LLC is an equal opportunity employer.