Learning Management System Administrator

Job Description Kearney & Company is currently seeking a Learning Management System Administrator to join our team. The Learning Management System Administrator will help develop and maintain productive working relationships with client personnel and assess clients' satisfaction. Skills and responsibilities are defined below: Learning Technology Operations & Administrations- oversee daily management of the Learning Management System (LMS), including course setup, catalog management, enrollments, reporting, and user support. Maintain SOPs, job aids, and user guides to ensure operational consistency. Technical Support & Vendor Coordination- provide first-level technical support for LMS and learning tools. Document issues, manage support tickets, coordinate with internal IT and external vendors, monitor SLA performance, and communicate status updates to leadership. Digital Content & Systems Integration- manage upload, configuration, and testing of SCORM/xAPI content and thirdparty courseware. Oversee technical integrations between the LMS and enterprise systems such as HRIS and SSO to ensure seamless data flow. Technology Governance & Cybersecurity Compliance- ensure all learning technologies adhere to cybersecurity policies, data privacy standards, and PII protection. Manage change control processes and support RMF/ATO efforts by providing required documentation and coordination. Accessibility & User Experience Optimization- ensure platform accessibility through Section 508 compliance and UDL-aligned configuration. Optimize user workflows and use feedback to remove barriers and improve the overall learning experience. DataDriven Improvement & Evaluation- analyze system usage, feedback, and performance metrics to identify optimization opportunities. Present recommendations for user experience improvements, administrative efficiency, and technology ROI. Learning Technology Strategy & Road-mapping- serve as a strategic advisor by monitoring emerging trends, performing market research, and maintaining a 1-3year learning technology roadmap. Manage technology lifecycles, including replacement planning for legacy systems. Emerging Technology Research & Piloting- evaluate and pilot new learning technologies such as gamification tools, social learning platforms, and microlearning solutions. Conduct feasibility studies, build business cases, and lead pilot programs through recommendation and implementation planning. Qualifications BA/BS degree from an accredited college/university Minimum of 10 years of experience Experience supporting DoW learning ecosystems (e.g., SABA, Cornerstone, Totara, Moodle, Blackboard, SuccessFactors). Familiarity with the DoD Risk Management Framework (RMF) process. Experience gathering artifacts and documentation for an Authority to Operate (ATO). Understanding of Information Assurance (IA) requirements and working with IA personnel. Handling, protecting, and managing systems that process Personally Identifiable Information (PII). Experience managing SCORM/xAPI content in secure environments and troubleshooting content tracking issues. Experience ensuring learning platforms meet Section 508 and WCAG accessibility requirements. Experience creating formal documentation such as Standard Operating Procedures (SOPs), System admin guides, and Change control documentation Experience participating in or managing Change Control Boards (CCBs). Understanding of the Department of War, chain of command, and communication expectations. Experience managing technical support tickets in environments where escalation is structured and formal. Ability to interpret system usage data, audit logs, and performance metrics. Experience developing recommendations to improve user experience and operational efficiency. Technical assessment and pilot testing of new learning technologies in secure environments. Ability to obtain and maintain a U.S. Secret level security clearance (requires U.S. citizenship) Overview Exclusively focused on the Government, Kearney & Company provides financial services, including auditing, consulting, and technology services. Our commitment to our employees and clients as well as to dedication and trust, critical values to our Firm, have led to Kearney's recognition as one of the leading accounting firms in the country. Based on our employees' feedback, we are also consistently rated a Best Place to Work. Employment at Kearney means a flexible, collaborative, and open-minded work environment. We hope it is your "first easy decision." Learn more at The expected salary range for this position is between $77,000 and $125,000. This range is representative of base pay only and does not include straight time pay for hours worked over 40 per week, company contributions towards paid benefits, and/or bonuses. Actual compensation (meeting or exceeding the range) will be determined based on specific experience, education, work location, clearance level, and other factors permitted by law. This position is eligible for bonuses (when applicable). We also offer a competitive benefits package that includes: Medical, Dental, Vision, Life, AD&D, and Disability Insurance 401(k) Retirement Plan and 529 Education Savings Plan Flexible Spending & Health Savings Account Accident, Critical Illness, Hospital Indemnity Insurances Legal Insurance and Pet Insurance Employee Assistance Program, fitness and wellness benefits, and other firm benefits. Paid holidays, vacation, and sick time EEO Notice Applicants have rights under Federal Employment Laws Work location is subject to change based on client requirements. Kearney & Company is an Equal Opportunity Employer and will consider all qualified applicants without regard to race, color, national origin, ethnicity, ancestry, genetic information, religion, sex, gender, gender identity, sexual orientation, marital status, pregnancy, childbirth, any medical condition related to pregnancy or childbirth, age, disability, protected veteran status, relationship or association to a protected veteran, or any other characteristic protected by local, state or federal laws, rules or regulation. Family and Medical Leave Act (FMLA) FMLA is designed to help employees balance their work and family responsibilities by allowing them to take reasonable unpaid leave for certain family and medical reasons. Kearney & Company provides eligible employees with up to 12 weeks of unpaid, job-protected leave per year. Military family leave is available for up to 26 weeks under FMLA. Employee Polygraph Protection Act (EPPA) The EPPA prohibits most private employers from using lie detector tests either for pre-employment screening or during the course of employment. Kearney & Company adheres all provisions of the EPPA. If you would like to request a reasonable accommodation, regarding accessibility of our website, a modification or adjustment of the job application or interview process due to a disability, please call View phone number on click.appcast.io or email View email address on click.appcast.io. Please be advised that this contact information is for accommodation requests only and cannot be used to inquire about the status of an application. #J-18808-Ljbffr