Business Support Specialist

At DSV, our purpose is to keep customers’ supply chains flowing and enable the business of our customers by ensuring reliable and efficient transport and logistics services through storage and transport of goods by air, sea and road. Our vision is to create long-term, sustainable growth and value for our customers, employees, shareholders and society. Close to 150,000 employees in over 90 countries work diligently to deliver great customer experiences and high-quality services. As a global leader, our commitment to sustainable business practices is a central element of our overall business strategy. Visitdsv.com and follow us onLinkedInandFacebook. Division:Air & Sea US Job Posting Title: Senior Business Support Specialist Time Type: Full Time Summary As a Senior Business Support Specialist, you will be responsible for providing support to the operations team and ensuring smooth and efficient business processes. You will collaborate with various departments within the company, analyze business data, and make recommendations to management for process improvements. The role requires excellent analytical skills, attention to detail, and ability to multitask and prioritize work in a fast-paced environment. Duties and Responsibilities Collaborate with cross-functional teams to identify business process improvement opportunities Analyze business data and prepare reports for management Develop and implement processes and procedures to improve operational efficiency Provide operational support to the transportation and logistics teams Develop training materials and conduct training sessions for new employees Support the development and implementation of new IT systems Monitor and maintain compliance with regulatory requirements Participate in special projects as assigned by management Develop and grow new and existing business. Educational background / Work experience Bachelor's degree in Business Administration, Logistics, or related field required Minimum of 5 years of experience in transportation and logistics industry required Experience in process improvement, project management, and data analysis preferred Excellent analytical and problem-solving skills Strong communication and interpersonal skills Ability to work independently and as part of a team Excellent time-management and organizational skills Knowledge of transportation and logistics operations and regulations Proficient in Microsoft Office Suite, especially Excel Function / Market & Industry Knowledge / Business Acumen / Processes Supervisory Responsibilities (if any) May provide guidance and training to junior staff members Preferred Qualifications Master's degree in Business Administration, Logistics, or related field Professional certification in project management or process improvement Fluent in English (oral and written) Computer Literacy Proficient in Microsoft Office Suite, especially Excel Knowledge of database and project management software preferred At Will Employment DSV Air & Sea Inc. employees are hired for an undefined period of time as “at will” employees. This means that an employee may be terminated for any reason, or no reason at all, at any time, provided the discharge does not violate any law*. Additionally, each employee has the right to terminate his/her employment at any time. *Except if employed in Montana, where termination requires just cause. For this position, the expected base pay range is $71,760 - $89,700.00 annually. Actual compensation will be determined based on job-related factors, including relevant experience, skills, education or certifications, and geographic location, consistent with applicable laws and company policy. DSV offers a comprehensive benefits program designed to support the health and well-being of employees and their families. Benefits include medical, prescription, dental, vision, and life insurance, as well as flexible spending accounts (FSAs), health savings accounts (HSAs) (for eligible plans), and short- and long-term disability coverage. Employees also have access to wellness resources, Employee Assistance Program (EAP) services, and other support benefits. Financial benefits include participation in the DSV 401(k) plan, which provides company matching contributions of up to 5%. To support work-life balance, DSV offers various paid time off programs and paid company holidays. Specific PTO and leave programs may vary by location and division in accordance with state or local laws. DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at View email address on click.appcast.io . If you are interested in learning the status of your application, please note you will be contacted directly by the appropriate human resources contact person if you are selected for further consideration. DSV reserves the right to defer or close a vacancy at any time. DSV – Global transport and logistics Working at DSV means playing in a different league. As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let’s grow together as we continue to innovate, digitalise and build on our achievements. With close to 150,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers’ needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you. At DSV, performance is in our DNA. We don’t just work – we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company – this is the place to be. Start here. Go anywhere Visit dsv.com and follow us on LinkedIn and Facebook. #J-18808-Ljbffr