Collaboration Engineer

Develop, implement, and support collaboration related services and solutions for consulting clients Build a customer-focused relationship with client to identify business challenges and develop specifications and requirements to arrive at the best solution Work as a member of the HBS Collaboration Team providing consultative and proactive project support to HBS’s account base Contribute to and impact assigned customer accounts positively Collaborate across multiple internal teams to ensure successful and timely delivery of the scope of work Contribute to product selection, configuration standards, and best practices, and educate the sales team members on these products and services to enhance the sales process Provide support, maintenance, and administration for HBS’ customers Work in a team atmosphere between regional and virtual practices Provide time estimates and project scopes for systems related projects Maintain current vendor/industry specific certifications and stay current on new products and solutions Meet annual billable hour goal, as defined by HBS Requirements 6 months to 1 year in a technical related field, internship, or equivalent At least one year in a technical related field (preferred) Experience working as a consultant (preferred) Associates degree, equivalent certifications or equivalent work experience CCNA or Equivalent Working knowledge of one of the following Collaboration solutions (Cisco On Prem and/or Webex, Zoom Calling, Microsoft Teams Voice) (preferred) Bachelor’s Degree or equivalent education/certifications (preferred) CCNP, CCA-V, VCA-DCV, MCA Microsoft Teams Voice Certification (MS-721) (preferred) Zoom competencies (preferred) Core Competencies Demonstrates expertise in collaboration solutions such as Cisco On Prem, Webex, Zoom Calling, and Microsoft Teams Voice, while maintaining industry certifications. Proven ability to build customer-focused relationships and deliver consultative project support in a team-oriented environment. #J-18808-Ljbffr Jobtailor