System Administrator

Job TitleSystems AdministratorJob DescriptionSHR Consulting Group, LLC is a small business delivering enterprise IT, cybersecurity, and program management services to the Department of Defense and federal civilian agencies. We support mission-critical infrastructure at the Pentagon and across the National Capital Region, and we invest in our people through competitive compensation, professional certification support, and long-term career growth on stable, multi-year programs.Position Summary SHR Consulting Group is seeking Systems Administrators to operate and maintain the DoD Organizational Messaging enterprise - the systems that allow organizations to exchange classified and unclassified record message traffic across DoD, U.S. Government agencies, Five Eyes partners, NATO, and U.S. installations and embassies worldwide. You will administer large-scale, geographically clustered, active-active messaging platforms including the Telos Automated Message Handling System (AMHS), the Northrop Grumman Enhanced Communication Gateway System (ECGS), the Message Conversion System and Central Directory Component, the Information Transport Service, the Syndeo Intelligent Gateway, and the Radiant Mercury Cross Domain Solution. Positions are aligned to specific system suites.Key ResponsibilitiesPerform application suite operation and administration of large-scale, active-active, geographically clustered messaging systems to ensure message access, search, and management capabilitiesAdminister profile libraries, message folders, and bulletin board folders, including creation and maintenance of custom profiles supporting advanced message filtering, Discretionary Access Control, and Limited Distribution ControlMonitor local and remote distributed applications, host operating systems, and network connections to ensure messages are being processed; identify, analyze, and resolve system configuration problemsCorrect intercepted messages, send and respond to operational service wires, and manually associate sectional messages in accordance with message precedence processing requirements, including Flash (Z) within 10 minutes and Immediate (O) within 30 minutes in-station processingAdminister ECGS/Mailroom profile libraries and message center folders and perform manual failover between single-site ECGS application cluster nodes to the alternate siteTroubleshoot configured serial circuit communication ports, message routing database tables, Plain Language Address (PLA) database tables, and application-specific configuration tables, including use of protocol analyzers and oscilloscopesProvision and test new point-to-point, NGC-P/NGC-R, and dial-in Secure Terminal Equipment (STE) connections; perform cryptographic Key Management Center updates to STE Crypto Ignition KeysProvide system administration for MCS and CDC Linux operating system components, network connections, and serial-network communication appliances, and ensure directory synchronization to Oracle-based CDC serversProvide on-site system administration for the classified ITS node in accordance with NSA Program Manager processes, escalating complex issues to NSA Tier III staffConfigure ITS to utilize EVCP, CMX, and other TCP protocols for DOI-103, DOI-103s, and ACP-128 formatted messages, and provide CAC and soft certificate authentication support including JAR signing and TLS 1.2 or higher message transport encryptionProvide operational and system administration support to the Syndeo Intelligent Gateway application and server suite, establishing profile routing and validating protocol conversionsAdminister the Radiant Mercury Cross Domain Solution in accordance with DISA OMS PMO guidance, monitoring cross-domain message traffic and the SFTP interface with the ECGSMonitor all service queues, manually process intercepted messages, and coordinate with connected sitesProvide monthly IPR reporting on message volume by port and total message counts by systemMinimum QualificationsSystems administration experience with DoD organizational or record messaging platforms; direct experience with Telos AMHS and/or Northrop Grumman ECGS strongly preferredExperience administering clustered, geographically dispersed application environmentsWorking knowledge of Windows Server administration and/or Red Hat Linux administration, aligned to the assigned system suiteExperience with Microsoft SQL and Microsoft Internet Information Services in a messaging application contextFamiliarity with ACP-126 and ACP-128 message formats, Plain Language Addresses, Routing Indicators, and message precedence handlingExperience troubleshooting serial and network communications, including protocol analysisFamiliarity with Public Key Infrastructure, cryptographic key management, and cross domain solution conceptsExperience in a DoD or comparable large, complex enterprise IT environment preferredEducationBachelor of Science degree in Computer Engineering, Computer Information Systems, Telecommunications, or Management Information Systems; or five (5) recent years of documented experience relevant to this position.Certification RequirementsDoD 8570.01-M / DoD 8140 IAT Level II certification required prior to start. Computing environment certification in Microsoft Server/compute-related or Red Hat Linux/compute-related technologies required. System-specific training (AMHS, ECGS, or CDS) required for the assigned system suite; SHR provides training support for candidates who do not yet hold it. Certifications must be uploaded to CMIS within five days of start date.Security ClearanceActive Secret clearance required at minimum; approximately half of the positions on this team require an active Top Secret clearance. U.S. citizenship required.Work EnvironmentOn-site at the Pentagon Reservation and designated alternate sites within the National Capital Region. After-hours on-call support is required for Tier III positions; recalled personnel must be able to report to the requested work site within two (2) hours of notification unless the incident can be addressed remotely.ScheduleFull-time. Tier III system administration is 12 hours x 5 days per week (Monday-Friday) with after-hours on-call support.BenefitsCompetitive salary commensurate with experience and clearance levelComprehensive medical, dental, and vision coverage401(k) with company contributionPaid time off and eleven federal holidaysCertification reimbursement and training support (DoD 8140 baseline and computing environment certifications)Life and disability insuranceThe above salary range represents a general guideline; SHR considers a number of factors when determining the base salary offers such as the scope and responsibilities of the position, and the candidate's experience, education, skills and current market conditions. SHR Consulting Group, LLC is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.