Operations Support Rep

Operations Support Rep

Meduit is a national leader in healthcare revenue cycle management, supporting hospitals and physician practices in 48 states. We focus on optimizing payments, allowing clients to focus on patient care, and pride ourselves on our core values: Integrity, Teamwork, Continuous Improvement, Client-Focused, and Results-Oriented.

The Operations Support Rep is responsible for processing and handling time sensitive documents and patient requests. Attention to detail is crucial and above average data entry skills are key to this role's success.

Title: Operations Support Rep Location: Onsite 8085 Knue Road, Indianapolis, IN 46250 Schedule: Monday to Friday, first shift hours Department: Client Services Reports To: Client Services Manager Compensation: $16 to $17 hourly.

Key Responsibilities:

• Coordinate, validate, deliver consumer specific requests; includes analyzing consumer mail or itemized billings for accuracy
• Process internal correspondence and account updates
• Inspect bankruptcy notifications, itemized statements, and settle offers
• Analyze accounts to resolve balance discrepancies
• Posting payments and adjustments

Required Qualifications:

• High School Diploma or equivalent
• Strong computer skills
• Proficiency in Microsoft Office products (Word, Excel, PowerPoint, etc.)

Preferred Qualifications:

• Administrative background
• Knowledge of Medicaid, Medicare, & Commercial Insurance
• Familiarity with the Collection Industry, HIPPA, & FDCPA
• Experience with Epic EMR system
• Experience with Finvi - FACS or other Revenue Cycle Management software
• Experience with PDF creation software
• Knowledge of Medicaid, Medicare, Insurance and FDCPA
• Familiarity with the Collection Industry, HIPPA, and FDCPA

Employment eligibility:

• Candidates must be legally authorized to work in the United States at the time of hire
• The company does not provide employment visa sponsorship for this position
• As a condition of employment, a pre-employment background check will be conducted
• At this time, we are unable to consider candidates residing in the state of New York for this position

What We Offer:

• Comprehensive paid training
• Medical, dental, and vision insurance
• HSA and FSA available
• 401(k) with company match
• Paid Wellness Time and Holidays
• Employer paid life insurance and long-term disability
• Internal growth opportunities

Meduit is an Equal Opportunity Employer. We do not discriminate based on any protected class and welcome applicants from all backgrounds, consistent with applicable laws. Employment is contingent upon successful completion of a background check, satisfactory references, and any required documentation. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.