OCM Lead

Job Description

Job Title: OCM Lead

Location: Mundelein , IL

12+ months

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• Support clients in achieving sustainable performance and/or improvements within their organizations
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• Create a customized change management roadmap based on the needs of the project and implement the change management activities for each phase of the project
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• Lead impact analyses, assess change readiness, and identify key stakeholders
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• Provide status reporting of progress, dependencies, issues, risks and overall program health
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• Anticipate organizational changes that come with large-scale implementations and the change management and communications interventions which will be needed
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• Ensure that key change initiatives deliver on business, schedule, and budget objectives
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• Determine appropriate metrics and measures that will help the client measure progress, reinforce behavior, and adjust improve implementation results
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• Coordinate with other initiatives to make sure there is a common understanding on timelines and other overlaps
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• Develop Executive-level presentations
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• Develop readiness and skilling content leveraging multiple modalities based on customer experience best practices
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• Utilize Project Management frameworks and methods in a variety of roles
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• Identify opportunities to provide or create additional client value
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• Contribute to internal areas such as business development, people development, recruiting, marketing, and more
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• Engage in activities dedicated to supporting our culture
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• Collaborate with internal and client project team members, and contribute to internal communications and readiness activity within the program team and with client groups
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• Maintain program sites as a repository for all project information
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• Contribute to the development of high-quality and timely deliverables
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Qualifications

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• 10+ years' experience leading significant change management engagements with successful outcomes in complex organizations
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• Consulting experience required
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• Bachelor's degree required
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• Experience and knowledge of change management principles and methodologies
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• Strong coaching and influencing skills; ability to influence others and move toward a common vision and/or goal
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• Ability to quickly build trust and value-based relationships with employees at all levels of the organization
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• Solid facilitation experience
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• Proficient with the Microsoft Office Suite and Project Management frameworks
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• Prosci or other Change Management certifications preferred
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• Motivated by an entrepreneurial mindset and comfortable with ambiguity
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• Confident, self-aware team player open to receiving and providing, effective feedback
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• Ability to facilitate project teams, guided by a strong understanding of group dynamics while driving results
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• Exhibit exceptional communication skills and strong work ethic Competent in group facilitation
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