Director of Infrastructure, Cyber Security & IT Operations

Director of Infrastructure, Cyber Security & IT Operations Charlotte, NC, USA Job Description Company: Flow Control Group The Director of Infrastructure, Cyber Security, & IT Operations is responsible for delivering high-quality, reliable IT infrastructure and operations to the company. This position is operationally responsible for ensuring the global availability, integrity, security, and scalability of all IT systems and infrastructure. IT Infrastructure Essential Functions IT Strategy: Develop and implement an IT Infrastructure strategy and implement that strategy across our entire enterprise IT Operations: Be accountable for a high-performing computing infrastructure companywide, including planning and management of operations and production support, systems, release management, business continuity, network operations, telecom, cloud services, help desk, and field support Domain Migrations: Lead the integration and migration of new networks, email tenants, hardware and software, servers, etc., as the company continues to acquire new businesses IT Telephony: Evaluate and recommend an infrastructure roadmap. Oversee maintenance of VolP and any related equipment, services, and platforms. Develop a comprehensive service management capability IT Standards: Manage the configuration and deployment of network devices and firewalls. Implement and maintain a plan for managing patching, routine maintenance, and backups. Manage cloud infrastructure IT Support: Develop and implement service delivery and support mechanisms based on best practices. Develop policy and procedures Strong infrastructure and operations leadership experience. Significant experience with M&A activities, IT governance, and general controls. Strong knowledge of systems and networking software, hardware, and networking protocols. Experience with system integration post-acquisition. Problem-solving/analysis, Project management Supervisory Responsibility: This position has direct reports within the IT operations and support capabilities, specifically other system and network administrators, along with cloud engineers. Travel: Some minimal travel is expected for this position. Technical Expertise: Strong understanding of security architecture, risk management, cloud security, and network security. Leadership Skills: Ability to lead and mentor a team, with strong communication and stakeholder management skills. Problem Solving: Excellent analytical and critical thinking skills to address complex security challenges Business Acumen: Understanding of business operations and the ability to align cybersecurity initiatives with business goals. Benefits Competitive Benefits: Enjoy an attractive benefits package that includes Medical, Dental and Vision insurance (among other plans), competitive 401(k) matching program, career growth opportunities, employee referral program, paid time off and holidays, as well as parental leave. Training: FCG University learning and training platform available to all employees offering over 80k courses. Career Growth Opportunities: At Flow Control Group, we are committed to your professional development. With a vast network of over 100 brands across North America, we provide unparalleled opportunities for growth and advancement. Whether you're just starting your career or looking to take it to the next level, we offer custom training programs, mentorship, and a supportive environment to help you achieve your goals. Join us and be part of a dynamic team where your contributions make a real impact. Equal Opportunity Employer Flow Control Group is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other legally protected characteristics. #J-18808-Ljbffr