Transportation Program Manager

Salary: $125,000.00 - $135,000.00 Annually
Location : Town of Andover, Andover, MA
Job Type: Full Time
Job Number: T26090
Department: DPW Administration
Opening Date: 05/27/2026
Closing Date: 8/16/2026 11:59 PM Eastern
Minimum Hours per Week: 36.25


Description
Under the general direction of the Director of Public Works and the Deputy Director of Public Works - Capital Projects, performs responsible professional, administrative, technical work, and assists directly in policy implementation related to transportation engineering, traffic operations, roadway safety, multimodal planning, traffic control, public infrastructure projects, and transportation-related capital improvements for the Town. The position exercises substantial independent judgment affecting employer operations and discretion beyond technical expertise in reviewing traffic impacts, developing transportation improvements, managing studies and projects, coordinating traffic management plans, supporting public meetings, reviewing private development proposals, and working with internal departments, consultants, contractors, regulatory agencies, public bodies, and residents.

Responsibilities
ESSENTIAL FUNCTIONS

• Prepare, review, and manage plans, specifications, cost estimates, schedules, and technical documents for transportation, roadway, sidewalk, crosswalk, bicycle, pedestrian, intersection, traffic calming, and traffic signal projects.
• Review private development projects, utility work, construction projects, and public infrastructure proposals for traffic impacts, roadway safety, access, circulation, pedestrian and bicycle accommodations, construction staging, and compliance with Town standards.
• Review and approve traffic management plans, detour plans, temporary traffic control plans, pavement marking plans, signage plans, and work zone safety plans for projects affecting public streets, sidewalks, and rights-of-way.
• Conduct or coordinate traffic engineering studies, including speed studies, traffic counts, turning movement counts, pedestrian and bicycle counts, crash reviews, roadway safety assessments, parking studies, sight distance reviews, and field investigations.
• Develop recommendations for neighborhood traffic calming, pedestrian safety, intersection upgrades, pavement markings, signage, signal timing, school-zone safety, and multimodal transportation improvements.
• Manage assigned transportation capital projects from planning and public outreach through design, permitting, bidding, construction, closeout, and record documentation.
• Involved in pre-decisional planning coordinating with Engineering, Highway, Water, Sewer, Police, Fire, Planning, Conservation, Facilities, Schools, consultants, contractors, developers, MassDOT, regional planning agencies, and other local, state, and federal partners.
• Prepare and present transportation analysis, public reports, staff memoranda, project updates, meeting materials, and recommendations for the Director of Public Works, Town Manager, Select Board, boards, committees, residents, and other stakeholders.
• Serves as management professional representative responding to resident concerns, public inquiries, board referrals, and internal requests related to traffic safety, roadway operations, parking, signage, pavement markings, speeding, pedestrian access, bicycle facilities, construction impacts, and traffic control.
• Support the Town's Complete Streets Prioritization Plan, Active Transportation Plan, Sidewalk Master Plan, pavement management, roadway safety, ADA transition, traffic calming, transportation planning, and capital improvement efforts.
• Coordinate and monitor consultants and contractors performing transportation studies, design work, traffic signal work, pavement marking work, signage work, construction inspection, and related services.
• Formulate and implement municipal transportation-related policies, procedures, design standards, and technical guidance related to roadway safety, traffic control, multimodal access, construction impacts, and public right-of-way management.
• Track transportation project status, traffic data, crash history, pavement markings, traffic control assets, resident requests, capital project needs, grant opportunities, and related records using spreadsheets, GIS, asset management systems, and other computer applications.
• Assist with grant applications, reimbursement requests, MassDOT coordination, Transportation Improvement Program coordination, funding research, and reporting requirements for eligible transportation projects.
• Review construction documents and provide technical quality control before bid advertisement, permit approval, or construction authorization.
• Conduct field inspections of transportation infrastructure, traffic control devices, construction sites, development sites, roadway conditions, pavement markings, sidewalks, crosswalks, bicycle facilities, and intersections.
• Support special event planning, road closure review, detour coordination, and temporary traffic control planning.
• Perform related duties as required.

Qualifications
Skills, Knowledge and Abilities

• Working knowledge of civil engineering and traffic engineering principles, roadway design, transportation planning, traffic operations, traffic safety, multimodal transportation, and public infrastructure project delivery.
• Working knowledge of the Manual on Uniform Traffic Control Devices, MassDOT standards, Complete Streets principles, ADA accessibility requirements, local bylaws, state regulations, public procurement rules, and construction practices related to municipal transportation work.
• Ability to prepare, review, and interpret engineering plans, traffic studies, specifications, schedules, estimates, contracts, pavement marking plans, signal plans, signage plans, detour plans, construction documents, maps, and technical reports.
• Ability to conduct field investigations, analyze traffic and safety conditions, identify practical alternatives, and recommend corrective actions.
• Ability to manage multiple projects, organize competing priorities, track deadlines, and maintain progress with limited supervision.
• Ability to coordinate consultants, contractors, developers, utility companies, public agencies, internal departments, boards, committees, and members of the public.
• Ability to communicate clearly, both orally and in writing, and explain technical information to non-technical audiences.
• Ability to prepare reports, letters, presentations, public meeting materials, technical memoranda, construction updates, and project records.
• Ability to use sound judgment in public-facing situations, including resident complaints, construction impacts, politically sensitive projects, and competing stakeholder interests.
• Ability to maintain accurate transportation records, project files, field notes, data summaries, and decision records.
• Must be highly organized and computer literate. Proficiency in Microsoft Office is required. Familiarity with GIS, AutoCAD, traffic analysis software, pavement management tools, signal timing software, asset management systems, and project management software is desirable.

Education and Experience

Duties require a bachelor's degree in civil engineering, transportation engineering, urban planning, public administration, construction management, or a related field.

Five to eight years of progressively responsible experience in transportation engineering, traffic engineering, civil engineering, roadway design, municipal infrastructure, transportation planning, capital project management, or a related field is preferred.

An equivalent combination of education and experience may be considered.

A master's degree in civil engineering, transportation engineering, planning, public administration, or a related field is desirable.

Registration as a Professional Engineer in the Commonwealth of Massachusetts is preferred.

Professional Traffic Operations Engineer certification is desirable.

American Institute of Certified Planners certification is desirable.

A valid driver's license is required.

SUPERVISORY RESPONSIBILITY

Coordinates the work of consultants, contractors, developers, utility companies, and cross-functional project teams in support of transportation engineering, traffic operations, and capital project delivery. May provide technical direction to assigned staff, interns, inspectors, or administrative support personnel as delegated by the Director of Public Works or Deputy Director of Public Works - Capital Projects.

Supplemental Information
PHYSICAL ELEMENTS

Moderate physical effort is required to conduct field visits to roadways, intersections, sidewalks, construction sites, utility work zones, and municipal facilities.

Duties require walking on uneven terrain, active construction sites, sidewalks, roadway shoulders, and other public infrastructure areas.

Work is performed both indoors and outdoors, under varying weather conditions, with exposure to traffic, construction activity, noise, dust, and field conditions.

Most work is performed in a normal office setting.

Must attend evening meetings and perform occasional site visits outside normal business hours.
FLSA Status: Exempt

Standard Work Week: 36.25 hours per week