HR Generalist

Job Description

HUMAN RESOURCES GENERALIST
SUMMARY:The Human Resources Generalist provides essential HR support across various areas. This role oversees/assist with employee relations, benefits, payroll, leave administration, talent acquisition, onboarding, credentialing, and learning and development. The HR Generalist partners with leadership and staff to ensure compliance with labor laws and internal policies, fostering an inclusive, mission-driven work environment. Ideal candidates will have experience with HRIS systems, preferably Paychex, and a commitment to customer service and process improvement. This position also assists the Sr. HR Manager and /or the Director of People and Culture in managing employee relations and recruiting, aiming to create a smooth employee experience. The ideal candidate is someone passionate about supporting a healthcare organization that is Black-led, Black-focused, and Black-serving to provide quality healthcare to the Black community.
RESPONSIBILITIES:1. Assist with Employee Relations & Labor Compliance• Interpret and explain HR policies and procedures, including collective bargaining agreements.• Serve as a liaison between management and staff to address and resolve workplace issues promptly, fairly, and consistently.• Partner with Sr. HR Manager or Director of People and Culture to provide supervisors and senior leadership resolutions to address conflict, ensuring compliance with labor laws and organizational policies.
2. Benefits & Leave Management• Administer and term employee benefits plans, including health, dental, vision, retirement, and other voluntary benefits.• Work closely with benefit carriers and third-party administrators to resolve claims and eligibility• Serve as a resource and guidance to employees regarding leave programs (e.g., FMLA, CFRA, disability), ensuring compliance with all applicable federal and state regulations.Initiation of Work Comp claims, partner with occupational agencies
3. Payroll Co-Management• Coordinate payroll processes using Paychex, ensuring accurate and timely pay practices and record-keeping.• In conjunction with Payroll Specialist, conduct regular audits of payroll information, identifying and resolving discrepancies on time.• Collaborate with HR Management / Finance department to reconcile payroll and benefits statements.
4. Working Knowledge of HRIS Systems (preferably Paychex) at the Super user level• Manage and maintain accurate employee master data in Paychex, including employee records, reporting structure and maintenance, working knowledge of Time and attendance data.• Ability to generate dashboards for HR analysis and metrics to support decision-making and identify areas for improvement.• Provide training and troubleshooting support to Sr. HR Manager / Director of People and Culture for staff and managers to maximize efficient use of the Paychex HRIS system.
5. Talent Onboarding• Review, revise and conduct new hire orientations and ensure proper completion of required documentation.• Coordinate volunteer and internship programs, serving as a liaison with external partners and academic institutions.
6. Offboarding: Prepare all related documents for clean, clear terminations. Conduct Exit Interviews. Terminate employees in all systems
7. Credentialing and Compliance• Assist with the coordination and up-to-date maintenance of credentialing data for healthcare providers (LIPs) and other licensed or certified practitioners in partnership with Clinical Services Organization.• Track and monitor CME/CEU requirements, license renewals, DEA certifications, CPR, and othertraining obligations.• Collaborate with Sr. HR Manager, Directors of People and Culture and/or Compliance to meet all regulatory and legal requirements
8. Performance ReviewsAssist Sr. HR Manager in Annual Performance Review modeling, standardization and processes
9. General HR Support• Manage transactional processes, participate in continuous improvement initiatives related to HR policies, processes, and systems.• Create, organize (filing), and maintain personnel files, ensuring ongoing accuracy and confidentiality.• Conduct regular audits of HR documentation to meet compliance standards and deadlines.• Generate HR reports (e.g., OIG checks and monthly HR metrics) for management and external agencies.Perform Wage Orders, collect, send and track subpoenaed records• Provide high-level administrative support to the Sr. HR Manager including drafting correspondence, scheduling meetings, and responding to inquiries.• Open Enrollment• Other duties as assigned are to support the HR department and organizational goals.
Qualifications:• Strong knowledge of current federal and state employment laws, including wage and hour regulations, FMLA, ADA, and labor relations practices.• Strong experience managing employee benefits, leaves, payroll, and compliance withunion/collective bargaining agreements.• Proficiency in Paychex (or a similar HRIS/payroll system) is strongly preferred.• Demonstrated competency in Microsoft Office Suite (Word, Excel, SharePoint, PowerPoint, Outlook)• Demonstrated commitment to supporting the Black community• Demonstrated passion for promoting employee health and well-being.• Flexibility and willingness to work on an as-needed basis.• Ability to adhere to all organizational policies and procedures, including safety, infection control, and emergency preparedness.• Demonstrated commitment to maintaining a positive, customer-focused approach in all interactionswith employees, patients, and vendors.• Attend work regularly and on time, with minimal absences.• Maintain ongoing professional development and stay current with emerging HR best practices and legal requirements.• Commitment to maintaining employee confidentiality.• Valid driver's license or state I.D.
EDUCATION AND EXPERIENCE:• Bachelor's degree (BA) in Human Resources, Business Administration, or related field preferred with at least five (5) years of recent full-time human resources experience; OR• Associate's degree (AA) in Human Resources, Business Administration, or related field preferred plus successful completion of a Human Resources Certificate Program and at least seven (7) years of relevant experience; OR• High School Diploma with at least ten (10) years of recent full-time human resources experience.• Union Experience is highly desired.• Experience working in a healthcare setting is highly desired.