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Remote Global Knowledge & Enablement Lead

Auvik Networks

New York, NY
  • Remote job

Auvik is seeking a Manager, Knowledge & Enablement to lead the Global Support knowledge program. You will shape strategy, drive self-service outcomes, and mentor a Content Strategist. You’ll partner with Product, Engineering, Support, and other teams to ensure content aligns with product roadmaps and customer needs. You will build scalable documentation, implement AI-assisted workflows, and establish governance to improve support efficiency and customer satisfaction. #J-18808-Ljbffr Auvik Networks

Vacancy posted 4 days ago
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