Lead Wine Tasting Associate

Job Description

Job Description

Benefits:

• Company parties
• Employee discounts
• Flexible schedule
• Training & development

Location: Michigan City, IN
Position Type: Part-Time / Full-Time (based on availability)

At Shady Creek Winery, our Leads set the tone for the entire guest experience. They are the go-to support for the Front of House team, the problem-solvers on the floor, and the leaders who ensure everything runs smoothly from open to close.

We’re looking for a confident, service-driven leader who can guide the team, support operations, and step in wherever needed—all while maintaining a warm and welcoming guest experience.

What You’ll Do

• Work alongside the General Manager to serve as a point person for Front of House operations during each shift. 
• Support and guide Hosts, Support Staff, and Wine Tasting Associates 
• Step into any role (host stand, bar, floor, retail) as needed 
• Handle guest concerns professionally and resolve issues in the moment 
• Maintain strong communication with managers and the team throughout the shift 
• Oversee opening and closing responsibilities, ensuring standards are met 
• Monitor cleanliness, organization, and overall presentation of the winery 
• Help uphold service standards and reinforce training expectations 

What We’re Looking For

• Previous experience in hospitality or a leadership role preferred 
• Strong communication and decision-making skills 
• Ability to stay calm, confident, and solutions-focused in a fast-paced environment 
• Natural leadership presence—team members look to you for direction 
• Strong understanding of guest experience and service flow 
• Flexible, team-first mindset with willingness to jump in anywhere 
• Availability on weekends and holidays 

Why You’ll Love It Here

• A dynamic, fast-paced winery environment 
• Opportunity to grow into higher leadership roles 
• A collaborative team culture that values strong leadership 
• The ability to make a direct impact on both guest and team experience 

Compensation
$14/hour base pay + tips
Typical total earnings range from $20–$30+/hour

Our Ideal Candidate
You’re someone who leads by example. You notice what’s happening on the floor before anyone says it, step in without hesitation, and support your team in a way that builds confidence and consistency. You understand that great leadership creates great guest experiences.