Account Manager

Account Manager - USA, Raleigh – Excellent Benefits

An exciting opportunity has opened for a Account Manager to join our rapidly expanding US team in Raleigh.

QCS Staffing has delivered specialist talent solutions across three of the world’s fastest‑growing sectors since 1992. With 150+ employees across the US, UK, and Europe, we continue to scale at pace - and we’re looking for ambitious people to grow with us.

In just three years, our US business has grown from launch to a $100M operation. That trajectory is powered by disciplined execution, strong leadership, and a platform built for high performance. Now, we’re entering our next phase.

Our 2028 Vision

By the end of 2028, our US business will be:

• A $200M revenue business
• Ranked among the Top 5 Largest Life Sciences staffing firms in North America

Joining now means stepping into a pivotal role at a defining moment in our growth.

What We Offer

• Hybrid working
• Casual dress code
• Bonus scheme
• Healthcare contribution
• 20 days PTO increasing with tenure plus public holidays
• Structured promotional career paths
• Early finish Friday
• 401K
• Regular socials and activities
• Free electric car charging ports

What you’ll do:

• Lead and manage relationships across designated accounts
• Develop new relationships within designated accounts with a view to generating additional revenue and placement opportunities.
• Terms of business, contract and rate negotiation
• Hosting networking events
• Manage the full lifecycle of a recruitment process
• Develop annual forecast and budget plans for each account

What you’ll need:

• Industry experience with Life Science recruitment/contract staffing is highly preferred.
• Excellent verbal and written communication skills
• Ability to commit to the organization’s mission and goals by showing dedication and perseverance in day-to-day work and goal achievement.
• Advanced interpersonal skills with a specific focus on building relationships, establishing rapport, engaging clients and candidates, persuading potential clients and candidates to consider a new contract/agreement.
• Efficiently handle contract extensions and identify gaps with clients where additional services could be introduced.
• Ability to show initiative by taking proactive steps and being self-motivated to start tasks or projects.

Why Now?

The next two years will define our trajectory. We’re not just expanding - we’re establishing ourselves as a dominant force in North American Life Sciences staffing.

If you want to be part of a high‑growth journey where your leadership will directly shape the future, now is the moment to join.

Apply today and be part of the journey.