Operations Specialist

Operation SpecialistBoston Day and Evening Academy (BDEA) is seeking an extraordinary Operation Specialist to work in our school. BDEA is an innovative public high school that engages young adults to build a vision for their futures through supportive relationships and meaningful competency-based learning. BDEA students are 16 to 23 years old, having attended traditional schools where they may have felt lost, unsafe, or disengaged. Upon entering BDEA, students remain eager to succeed and flourish because they are listened to and respected for who they are and for the gifts they possess. Working with experienced faculty in an environment that blends strong academics and support, students are given the opportunity to earn a Boston Public Schools diploma and to reach their fullest potential through a competency-based curriculum that inspires critical and creative thinking, independent learning, and active citizenship. As a competency-based school, BDEA does not have grade levels. Our program, beginning at 8:30 am for breakfast and running academic classes until 3:10 pm serves students with different academic needs up to age 23, including those who are being promoted from middle school without being academically prepared for high school; those who have dropped out of high school and have decided to return to earn a diploma, and those who are unable to attend regular school hours due to health issues, full time work and/or full time parenting obligations. The school employs 60 full and part-time staff to work with 350 students and is governed by an active Board of Trustees. All employees of the school are expected to uphold the mission of the school to build a consistent, unified, anti-racist, inclusive community that stimulates greater student agency, engagement, and academic achievement.Under the direct supervision of the BDEA Director of Operations, the Operation Specialist will provide day to day operational support to both BDEA Wheatley and Timilty Campus.Job Responsibilities and DutiesSchool Support & Student EngagementCollaborate with school safety, including monitoring entry points and assisting with metal detector protocols as directedGreet students warmly at arrival and dismissal, helping to establish a positive tone for the school dayBuild trusting, respectful relationships with students through consistent presence and positive interactionsHelp maintain calm, orderly transitions while reinforcing school expectationsServe as a visible and supportive adult presence in the buildingSupport of Student Recruitment and AdmissionsIn collaboration and support of BDEA's admissions manager, identify and recruit appropriate (fitting within our mission) students for BDEA throughout the school year, assuring that the school maintains appropriate number of students in each program every trimester.Support outreach to and communication with Boston Public Middle and High Schools, the Re-engagement Center, other community centers, media and community based organizations in order to recruit students. Participate in school visits and outreach events.Support new student orientations, including during the summer, to ensure full enrollment. Orientations are focused on familiarizing new students with student-centered, competency-based teaching and assessment, school culture, climate, and expectations, and on conducting initial assessments.Support the intake process to ensure maintenance of accurate student recruitment data and records.When possible work collaboratively with other departments to ensure Seminar students are attending on a regular basis.Operations & Building SupportAssist with daily operational needs as assigned (e.g., room setups, supply distribution, deliveries)Support common spaces such as the staff lounge, hallways, and entry areasAssist with monitoring building flow for students, visitors, and deliveriesCommunicate operational concerns to the Operations Team in a timely mannerSupport special projects and campus needs as they ariseCollaboration & ProfessionalismWork collaboratively with BDEA teams, specifically operations, administration and student success teams and follow district and school protocols consistentlyMaintain respectful communication with students, families and staff at all times, all programs.Maintain professionalism, discretion, and confidentiality at all timesParticipate in the development and success of school events such as Assessment Days, Symposium, Portfolio Reviews, Graduations, Festivals, and other community and all-school events.Participate in weekly program-specific and selected all-school meetings, when appropriate.Participate in selected professional development and training to build on skills.Performs related duties of similar nature as requested by supervisor and/or Head of School, to assure smooth school function.Qualifications (Required)Has a high school diploma; associates degree preferredStrong technology skills, proficient with word processing, Microsoft office, typing, mail merge and database managementHas excellent communication (written and oral) and organizational skillsProven capacity to learn quickly and continuouslyAcute attention to detail and project completionPassion and organization skills for coordinating multiple'moving parts' (logistics, schedule, calendar etc)Has experience working in a fast-paced, challenging environmentIs able to be flexible, non-judgemental and is a creative problem solver.Be able to interact with young adults and their families in a respectful and caring mannerPreferred QualificationsBilingual in Spanish, Cape Verdean or Haitian Creole a strong plus.Has experience working with a variety of community organizations and resourcesTerms Status: (Full-time) Managerial Position (Tier B), 40 hours per week, 223 days. As a Horace Mann Charter School, employees are paid a competitive salary in accordance with the BPS guild pay scale. The employee will be required to adhere to the work conditions, including calendar, schedule and flexibility established by the School. The hours for this position are 7:30 am - 3: 30pm, Monday through Friday. The position will work part time at the 2.0 campus and part time at the flagship campus. Other benefits include Medical and Dental benefits, eligibility for City of Boston retirement. This position is subject to the City of Boston Residency requirement.