Luxury Bridal Manager - Jared Jewelers - Ridge at Creekside

Title Luxury Bridal Manager Reporting To General Manager or Assistant General Manager (in their absence) Basic Function The Luxury Bridal Manager is a supporting management position within Jared Jewelers stores. The role achieves store and individual sales goals by providing superior guest experience and expert knowledge on all bridal merchandise. Minimum Requirements Meet or exceed three of the five performance standards. Sales must be one of the three. No Code of Conduct written counseling within the past six months. DCA certified. Minimum six months with the company or similar experience level with another company. Completion of the Minimum Training Requirements module and quiz with a passing score. Responsibilities Serve guests and promote store sales, consistently attaining sales and performance standards, special event, and store promotion results. Promote an environment of total guest satisfaction, making the guest’s shopping and jewelry needs the first priority. Provide an exceptional guest experience, keeping with the guest’s agenda and providing proper follow-up using the Clienteling system. Consistently monitor the flow of guests and assist with matching appropriate team members with the guest. Supervise bridal merchandise and effectively train all team members on bridal merchandise. Oversee the implementation and administration of bridal merchandise, including sales performance, promotions, incentives, launch executions, visual display and merchandising, while also attaining product knowledge on other categories throughout the store. Develop and maintain complete knowledge of all bridal merchandise, becoming the subject‑matter expert, to effectively train team members on features, benefits, quality, value, warranties, services, and procedures of each brand and collection. Operate as point of contact with vendor partners and ensure completion of all vendor trainings, e‑learnings, and incentive submissions for the store. Collaborate with the management team to evaluate opportunities for each bridal brand, coordinate effective training plans, and improve behaviors related to merchandise sales, standards performance, and guest experience. Assist the general manager with recruiting, hiring, scheduling, performance appraisals, counseling, and updates related to all pertinent information about team members. Communicate personnel, security, and merchandising concerns to the general manager. Respond to guest complaints and issues promptly and courteously in partnership with the general manager. Perform other duties as assigned. Required Skills and Abilities Lead by example, attaining daily performance standards and special event goals. Positive, enthusiastic, team‑spirited work style, exhibiting core values at all times. Analytical thinking and reasoning. Train and develop team members through store training meetings. Professional approach and image; tactful, friendly manner when dealing with people. Plan, organize, follow‑up and supervise the work of others. Excellent verbal and written communication skills, including phone etiquette. Accept responsibility, make decisions, delegate, and follow-up as appropriate. Reliable, dependable, and capable of operating all sales‑related equipment. Physical Demands Stand for long periods, reach with hands and arms, move among display cases, handle and feel merchandise, sit, stoop, kneel, crouch, lift and move up to 10 pounds, and see well enough to discern differences in quality. Work Schedule As required by the store, including evenings and weekends. Three nights per week or as required by the general manager, alternating Sundays or as needed, and during special events and key selling times of the year. Compensation Base pay, $16.90 – $20.50 plus commission on sales. Final pay rate shall be determined and is based on experience and qualifications. Equal Opportunity Statement Signet Jewelers is an equal opportunity employer committed to promoting diversity at all levels of employees. #J-18808-Ljbffr Signet Jewelers Limited