Operations Manager

Overview We are seeking a highly organized and proactive Operations Manager to oversee day-to-day office operations, support strategic initiatives, and drive operational efficiency within a fast-paced professional services environment. This role is ideal for a detail-oriented leader who thrives in managing workflows, coordinating deadlines, improving processes, and supporting both executive leadership and operational teams. The Operations Manager will play a critical role in ensuring productivity, accountability, and smooth office operations across multiple functions. This is a fully onsite position. Key Responsibilities Assist in the management and coordination of analysts, interns, and support staff Manage calendars, track critical deadlines, and ensure timely completion of hearings, appeals, filings, and other time-sensitive matters Serve as a subject matter expert for office software systems and operational tools Prepare legal, business, and administrative documents, reports, contracts, and forms Support budget tracking, expense reconciliation, accounts receivable, and accounts payable processes Maintain inventory of office supplies, software, and equipment Coordinate facility management activities, including vendor relationships and office maintenance Organize meetings, prepare agendas, record detailed meeting minutes, and distribute follow-up documentation Manage filing systems and maintain organized operational records Conduct operational research and recommend process improvements Assist with policy and procedure updates in collaboration with leadership and HR Coordinate travel arrangements and scheduling logistics Serve as a point of contact for internal staff, clients, and external partners Monitor quality and productivity standards across operational functions Support company growth initiatives, operational projects, and continuous improvement efforts Qualifications Bachelor's degree required Minimum 4 years of experience in operations management or office administration Experience within legal, accounting, financial, or other professional services environments preferred Paralegal certification or related experience is a plus Strong project management and organizational skills Proven ability to manage deadlines and prioritize multiple responsibilities simultaneously Experience supporting employee performance management processes Knowledge of office management systems, inventory coordination, and facilities administration Advanced proficiency in Microsoft Office Suite, including Excel, PowerPoint, Word, and Adobe Acrobat Excellent written and verbal business communication skills Strong attention to detail and problem-solving abilities Ability to work effectively in a fast-paced, deadline-driven environment Strong customer service mindset with a proactive, team-oriented approach Willingness to work additional hours when necessary Benefits Competitive compensation package 401(k) with company matching Medical, dental, and vision insurance Flexible Spending Account (FSA) and Health Savings Account (HSA) options Life insurance Short-term and long-term disability coverage Paid time off Schedule & Work Environment Monday through Friday Day shift Fully onsite position (not remote or hybrid) Occasional travel may be required #J-18808-Ljbffr