Benefits Specialist

AOCUSA | AMALIE OIL COMPANY IS HIRING IN TAMPA Are you looking for the right opportunity to establish your career? We are growing and need talented team players to join us! We are looking for a Benefits/HR Administrator for the following shift: First Shift: Approximately 8:30 AM – 5:00 PM Full-Time: Monday – Friday OnSite: Tampa, FL Amalie Oil Company is North America's largest privately held independent blender of motor oils and industrial lubricants. With production facilities in Tampa, Florida; Charleston, South Carolina; and the Los Angeles area, Amalie manufactures over 3,000 products and distributes to all 50 states and over 100 countries around the world. Better than it has to be... Since 1903. Competitive pay and great benefits! Job Summary The Benefits/HR Administrator will be the Benefits expert for AOCUSA. This person will manage and oversee the employee benefits programs, including health insurance, retirement plans, and more. The administrator also provides essential administrative support to the HR department, serving as a primary point of contact for employees and external callers, including candidates and vendors. This role focuses on streamlining daily operations, including recruitment logistics, onboarding, benefits and policy inquiries, and record maintenance to ensure a positive experience for everyone engaging with Benefits/HR. Key Responsibilities Ticket, Email & Front Desk Management: Triage HR-related Service Desk tickets to the appropriate team member. Manage daily emails, and scan mail and upload it to the Service Desk, routing or resolving inquiries from employees and/or external parties. First point of contact for incoming phone calls and visitors for the HR department. Coordinate the annual open enrollment period by organizing timelines, updating systems, and preparing employee communications Collaborate with brokers, insurance carriers, and third-party administrators to review plan performance, manage claims and resolve billing discrepancies Recruitment and Onboarding Support: Assist with scheduling interviews between candidates and hiring managers. Manage pre-employment screenings (background checks/drug tests), and ensure all new hire paperwork is completed accurately. Employee Records Management: Maintain, update and add to digital employee files. Ensure data integrity and compliance with labor laws. Paylocity (HRIS) System Administration: Troubleshoot employee and manager issues (e.g., time off, benefits, time clocks, system errors), launch and manage company-wide Workflows (e.g., benefit plan and handbook acknowledgements), run reports and be a lead point of contact for all Paylocity assistance. Employee Relations and Support: Ensure employees enroll in their New Hire benefits, operate with confidentiality and discretion as Employee Relations situations occur. Assist in processing offboarding and facilitate the return of all company assets (uniforms, badges, IT equipment, ext.). HR Administration Tasks: Take point on medical callouts, assign 60-day surveys for new hires, employment verifications, facilitate DNR (Do Not Return) requests for temporary labor, provide payroll back-up support for simple tasks (check distribution, timecards, ext.) and various HR projects and initiatives as needed. Badge Coordination: Facilitate Day Passes for Port access for interviews, orientation, vendors, etc. Monthly port badge renewals, replacement badge requests, and the lead contact for the Port of Tampa for external access. Maintain office inventory, ensuring supplies such as printer paper, benefits materials, and incident forms are stocked and readily available. Ensure all areas remain organized and well-stocked. Manage and distribute PPE inventory as required. General office assistance as needed Assist with planning and coordinating company events (e.g., holiday celebrations, birthdays). Prepare and maintain conference rooms for meetings and interviews. Additional duties as assigned. Required Qualifications High School Diploma or GED required. 3-5+ years of Benefits Experience Prior benefits lead for open enrollment Experience with Paylocity a plus Bilingual preferred, not required Human Resources, Office Coordinator or Administrative skillset Work experience in a similar environment. Confidentiality, attention to detail/organization, ability to multi-task. Strong organizational and time management skills. Accurate recordkeeping abilities. Navigate conflict and support resolution Strong verbal and written communication abilities. Preferred Qualifications 1+ years of benefits administrative or HR-related experience; internships in a corporate environment (strongly preferred). Bachelor’s degree in Human Resources, Business Administration, or a related field (strongly preferred). Familiarity with Applicant Tracking Systems (ATS), online job boards or HRIS software like Paylocity is preferred. Work Environment This job operates in a professional office environment. This position routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Moderate noise can be expected from the office equipment as well as trains and trucks from the plant. This job may occasionally require walks through the industrial plant with exposure to non-controlled temperature and moderate noises. Physical Requirements Prolonged periods of sitting at a desk and working on a computer. Must be able to lift up to 15 pounds at times. Benefits AOCUSA pays the full cost of our Employee’s Medical Insurance Complete Insurance Coverage: Medical, Dental, Vision, Life and Supplemental Plans Available 401(k) with Company Match and Profit Sharing Paid Holidays & Paid Time Off Free life insurance Chaplain Assistance Program Medical Expense Reimbursement Program #J-18808-Ljbffr