Car Wash Operations Assistant Manager

General Summary of the position:Assistant Manager – Golden Nozzle Car WashWhat You’ll Do:Support the Team. Drive Daily Operations. Deliver an Exceptional Customer Experience.Golden Nozzle Car Wash is seeking a hands-on, motivated Assistant Manager to support the daily operations of our high-volume car wash facility. This role is ideal for someone who thrives in a fast-paced environment, enjoys developing team members, and is passionate about operational excellence and outstanding customer service.As Assistant Manager, you will work closely with the Site Manager to help maximize site performance, support team development, and ensure every customer leaves with great experience.A day in this role may include:Assist in supervising daily site operations including staffing support, scheduling assistance, coaching, and performance feedbackHelp ensure the facility, equipment, and grounds are clean, safe, and fully operational at all timesSupport efforts to optimize workflow and vehicle throughput to minimize wait times and enhance the customer experienceProvide best-in-class customer service by addressing inquiries, feedback, and concerns promptly and professionallyAssist with executing sales initiatives and membership growth strategies to drive revenue and customer retentionHelp monitor inventory levels and coordinate ordering and restocking of chemicals, parts, and operational suppliesEnforce company safety procedures and regulatory compliance standardsSupport review of operational reports, KPIs, and performance metrics to improve site performancePartner with the Site Manager to execute site-specific goals and business initiativesHelp resolve employee and customer concerns to maintain a positive, productive environmentLead shifts and oversee operations in the Site Manager’s absence when neededCore CompetenciesProblem Solving & Decision MakingTeam Leadership Support & CollaborationCustomer-Centric MindsetResults-Driven ExecutionSafety & Operational CompliancePreferred Qualifications(Experience and skills that will help you succeed in this role)Supervisory or leadership experience preferred (car wash, automotive, retail, or service industry a plus)Ability to motivate, coach, and support a high-performing teamStrong organizational, communication, and multitasking skillsCustomer-first mindset with a commitment to delivering exceptional serviceBasic knowledge of car wash equipment, maintenance practices, and safety standards is a plusProficiency with Microsoft Office and basic operational software systemsHigh School Diploma or equivalentMinimum Requirements(Must meet all of the following to be considered)At least 18 years of ageAbility to work up to 50 hours per week, with additional hours as business needs requireFlexible availability to cover shifts including evenings, weekends, and holidays if neededRequired to work at least one weekend dayOpen availability based on the operational needs of Golden NozzlePhysical RequirementsEnsure physical maintenance, safety, cleanliness, and overall appearance of all store facilitiesAbility to lift, carry, and hold up to 50 lbs.Ability to work outdoors in temperatures ranging from -10°F to 100°FMust be able to stand, walk, and move around vehicles for extended periods of timeWhy Join Golden Nozzle?Competitive pay + performance incentivesLeadership development and advancement opportunitiesFast-paced, team-oriented environmentOpportunity to make a direct impact on site success and customer satisfactionApply today to grow your leadership career with Golden Nozzle Car Wash!Nouria Energy is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. #J-18808-Ljbffr Nouria Energy Services, Inc.