Regional Director of Social Services and Activities

MGM Healthcare provides rehabilitation, skilled nursing, long-term care, assisted living, and independent living centers in Iowa, Missouri and Oklahoma. Our centers provide on-site therapy and rehabilitation services - using the latest equipment and techniques - that run the gamut from physical and occupational therapy to special memory units and respite care. Our corporate office is located in St. Louis, Missouri. This position would support of the 31 Facilities through out Missouri, Iowa and Oklahoma.

Essential Functions of Regional Director of Social Services & Activities:
• Assure that Social Services and Activities programs are integrated and coordinated across all assigned centers through effective communication at all levels
• Provide leadership, direction, and support to Social Services and Activities departments to ensure high-quality, resident-centered care
• Develop and implement specific, measurable, and realistic plans and objectives that enhance psychosocial services and resident engagement programs
• Oversee psychosocial assessment and reassessment processes to ensure residents' needs and preferences are identified and addressed
• Ensure activity programs are meaningful, individualized, and promote residents' physical, mental, and psychosocial well-being
• Monitor and ensure compliance with all federal, state, and local regulations related to Social Services and Activities
• Conduct routine site visits, audits, and evaluations of department performance, documentation, and outcomes
• Support discharge planning processes to ensure safe and appropriate transitions of care


Supports Advance Care Planning and Advance Directives processes to ensure residents' have succession planning for medical and financial decisions in place
• Promote and uphold residents' rights and the "Residents' Bill of Rights"
• Provide guidance and support to staff in managing resident and family concerns, including crisis situations
• Foster community relationships, partnerships, and volunteer programs to enhance resident experiences
• Collaborate with facility leadership and interdisciplinary teams to support a culture of quality, safety, and teamwork
• Identify trends, implement performance improvement plans, and monitor effectiveness of interventions
• Provide education, training, and mentorship to Social Services and Activities staff
• Support recruitment, onboarding, and retention efforts for department staff
• Assist centers in planning and executing special events, programs, and marketing initiatives
• Ensure proper documentation, reporting, and timely completion of required logs and records
• Maintain a good rapport and working relationship with residents, families, medical staff, and employees
• Perform all aspects of oversight in an environment that optimizes resident safety and reduces the likelihood of medical/health care errors
• Travel to assigned centers as required


Qualifications of Regional Director of Social Services & Activities:
• Bachelor's degree in Social Work, Human Services, Therapeutic Recreation, or related field required
• Current State Social Work Licensure (if applicable) preferred
• Activities certification (CTRS or equivalent) preferred
• Minimum of three (3) to five (5) years of leadership experience in Social Services and/or Activities in a healthcare setting
• Multi-site or regional experience preferred
• Knowledge of long-term care regulations and survey process
• Ability to read, write, and speak the English language
• Ability to work cooperatively as a member of a team
• Ability to communicate effectively with residents, families, and all levels of the organization
• Ability to react decisively and quickly in emergency situations
• Ability to maintain confidentiality
• Strong leadership, organizational, and problem-solving skills
• Knowledge of training techniques for clinical and support staff
• Good ethical practice and relationship management skills
• Ability to manage multiple priorities and function under stressful situations


EEO Statement:


Our center provides equal employment opportunities. We are committed to complying with all state, federal, and local laws that prohibit discrimination in employment, including recruitment, hiring, placement, promotion, transfers, compensation, benefits, training, programs, reductions in workforce, termination, and recall. Our facility strives to provide equal opportunity for employment to all individuals who are properly qualified and able to perform the duties of their employment, without regard to employees' legally protected characteristics ("protected class") including: age, sex, race, color, creed, religion, national origin, ancestry, citizenship, marital status, pregnancy, medical condition, physical or mental disability, sexual orientation, gender identity, sex stereotyping, or genetic information.


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