Senior Aladdin Performance Analyst

Job ID: 96525858704Posted: 2026-07-16Location: Boston, Massachusetts, United StatesSalary: $123,360.00 - $185,040.00Category: Operations - Transaction Services, Professional, ServicesCompany: CitiFor more concise information, please see "additional job description" - this position will be primarily providing Aladdin performance guidance and support for the global team.The Senior Aladdin Performance Analyst is a position responsible for accomplishing results through the management of a team or department, driving a variety of fund valuation activities in coordination with the Operations - Transaction Services team.Responsibilities:Manage a team of professionals to accomplish established goals and conduct personnel duties for team (e.g. performance evaluations, hiring and disciplinary actions)Identify opportunities to implement process improvements and recommend system, service, and process enhancements including leading and evaluating system testingCoordinate staff assignments to achieve optimal effectiveness through assessment of business requirements and staff skill sets and development needsBuild and maintain relationships with internal and external clients, and serve as point of escalation of complex customer issuesPerform discovery and due diligence with clients and visits regarding service quality measurementManage the Risk and Control agenda including audits, interfacing with internal and external auditors, and identifying process gapsWork closely with senior management on identifying opportunities for cost saves, full-time equivalent (FTE) reduction, and optimizationWork closely with Sales and CEs on client management and service improvement initiativesAppropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.Recommended Qualifications:6-10 years of relevant experiencePerformance/Investment certification preferred - CFA/CIPMExperience in Investment PerformanceExperience in accounting within financial services, strategic management, resource/expense management, and managing client relationshipsExperience in managing operational deliveryExtensive knowledge of funds services and processDemonstrated leadership and management skillsAbility to work in a team-oriented environmentConsistently demonstrates clear and concise written and verbal communicationDemonstrated Subject Matter Expert (SME) knowledge in related areaEducation:Bachelor’s degree/University degree or equivalent experienceMaster’s degree preferredThe Senior Performance & Risk Analyst operates within Citi’s Global Middle Office and is responsible for a range of client change activities, as well as strategic change. The successful candidate will be responsible for ensuring that client change activities, and strategic change is managed closely and delivered on time and accurately. Citi is transitioning through a period of significant growth, and the successful candidate will have the opportunity to play an active role in driving the shape the business. The candidate will also be a delegate for the senior manager and be able to adapt to BAU peak demands where required.Job Background / Context:Global Fund Services is the centre of operations and services to Global Middle Office, investment accounting, performance, risk and reporting clients. It has key outsourcing clients and a growing book of clients receiving Middle Office services, and there is now a requirement to recruit an experienced Senior Performance & Risk Analyst to support the growing team. We are looking to recruit a candidate with a strong background and significant experience of performance analytics, calculation, contribution, attribution and ex-ante risk analytics. Additionally, the candidate should have significant experience on the Aladdin performance platform, implementations and experience of change, large projects.The individual will be a senior member of a growing team locally that working with an an extended global team and have regular interaction with regional peers in relation to performance services and global initiatives. Client ownership is key with a requirement to professionally service clients to a high standard and participate in strategic initiatives and change.Responsibilities:Provide Aladdin performance guidance and support for the global team.Lead and act as a subject matter expert on a large client implementation.Lead on internal strategic initiatives and process improvements; work with regional partners to ensure a common approach.Lead on strategic client on boarding and change.Look for opportunities for efficiencies and drive new developments and enhancements forward for the team.Ensuring that offshore and onshore teams are trained to a high standard and are kept up to date with change.Develop strong, pro-active relationships with all internal and external customers.Delegate for the senior manager.Adapt to BAU demands as required in peaks.Development Value:Opportunity to contribute to a dynamic and growing business with potential for future growthOpportunity to work with a highly proficient team in a rapidly changing environment.Opportunity to increase industry knowledge, communication and management skills.Develop relationships with colleagues across the wider business, globallyOpportunity to develop the oversight model for an offshore team.Knowledge/Experience:Significant experience of the Aladdin performance platform,Extensive knowledge of performance analytics methodologies and ex-ante risk analyticsSignificant track record in a Performance & Risk function, and change, within an Asset Management or Servicing firmExperience of the wider operational functions and accounting process.Previous experience working in an asset management environment with pricing, data and investment accounting experienceSignificant fixed income experience.Significant experience of performance tools such as Aladdin, FactSet, B One, StatPro and Bloomberg would be an advantage.Skills:Communication skillsAbility to deliver to deadlinesExcellent oral and written communication skillsHighly numeratePragmatism combined with a can-do attitudeA high energy level and an enquiring mindQualifications:Bachelor’s degree or equivalent experienceIAQ, CIPM, IMC or equivalent preferredCompetencies:Self-motivatedClient focusedResponsible for actionsStructured and organisedAbility to work under pressure to tight deadlines------------------------------------------------------Job Family Group: Operations - Transaction Services------------------------------------------------------Job Family:Fund Accounting------------------------------------------------------Time Type:Full time------------------------------------------------------Primary Location:Boston Massachusetts United States------------------------------------------------------Primary Location Full Time Salary Range:$123,360.00 - $185,040.00In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.------------------------------------------------------Most Relevant Skills Please see the requirements listed above.------------------------------------------------------Other Relevant Skills For complementary skills, please see above and/or contact the recruiter.------------------------------------------------------Anticipated Posting Close Date:------------------------------------------------------Automated Processing and AIWe use automated processing, including artificial intelligence, for our legitimate business interests (or our reasonable and appropriate business purposes) to identify and align the candidate's skills and abilities with a specific job opening. Additionally, if you so choose, or consent, we can match your skills and abilities to other suitable roles at Citi.Importantly, all our hiring processes and decisions, including determining your suitability for a role, are conducted, checked, and decided by individuals. Our automated processing and AI do not involve relying on automatic or autonomous decision-making. Please refer to any Jurisdictional Considerations, with specific provisions for your country (where relevant) for further details.Illinois residents – AI Notice and Right------------------------------------------------------Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.View Citi’s EEO Policy Statement and the Know Your Rights poster.