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Representante de Servicio al Cliente

Community Choice Financial Family of Brands

Tiempo completo Como Representante de Servicio al Cliente (RSC), ayudarás a las personas en tu comunidad a acceder a las soluciones financieras que necesitan, justo cuando más lo necesitan. Calificaciones Un diploma de escuela secundaria o equivalente. Excelentes habilidades de comunicación verbal y escrita, además de un comportamiento profesional con clientes y colegas. Meticuloso sentido de los detalles y capacidad para ingresar datos con precisión. Conocimientos para usar teléfonos, sistema de punto de venta, Microsoft Office y otros sistemas informáticos. Debe tener al menos 18 años de edad (19 en Alabama). Se requiere licencia de conducir válida, seguro de automóvil y vehículo personal para usar durante el día de trabajo (se compensa la millaje). Se requiere una verificación de antecedentes. La capacidad de cumplir con las exigencias físicas de este puesto Conecte a los clientes para cultivar relaciones duraderas que impulsen la repetición de compras. Revisar, validar y procesar transacciones de clientes con precisión Maximice el éxito del cliente ofreciendo servicios financieros personalizados que se adapten a su estilo de vida. Ingresar y mantener información del cliente con precisión e integridad en un sistema de Punto de Venta (POS) Construye nuevos negocios completando campañas de llamadas diarias Asistir en la gestión de cuentas de clientes y cobros aceptando pagos y gestionando citas de los clientes Mantener la apariencia interna y externa de la tienda y cumplir con los estándares de limpieza para mejorar la experiencia del cliente Mantenga los protocolos de seguridad de la oficina y lleve a cabo los procedimientos adecuados de apertura y cierre, incluido el manejo del cajón de efectivo y la bóveda, según sea necesario Cumple con las políticas y procedimientos de la empresa, y todas las leyes y regulaciones locales, estatales y federales pertinentes Participa en la formación continua y mantente actualizado sobre los cambios en productos y procesos Realizar tareas adicionales según las instrucciones de la dirección #J-18808-Ljbffr Community Choice Financial Family of Brands

Vacancy posted 2 days ago
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