Team Member

Pay Transparency Earn between $13.75 and $14.25 per hour plus digital tips*. Do you hunger for more? Potbelly Sandwich Shop is looking for friendly and outgoing people who enjoy working in a fast‑paced, friendly environment. We are where good vibes and great careers are a way of life! What started as a small antique store in 1977 has become a nationally recognized neighborhood sandwich shop with over 400 locations across the United States. But toasty sandwiches are only as good as the people behind them. And yeah, we’ve got the best. Ready to join our growing Potbelly Nation? A Potbelly Associate’s job is to help our customers enjoy lunch again. Since they are the primary point of customer contact, it is up to them to provide our customers an excellent experience by providing fast, friendly and efficient service and by delivering a quality and consistent product every time, in a clean and inviting environment. Benefits Competitive pay! Medical, Dental & Vision Insurance Domestic Partnership Benefits Paid Parental Leave FSA and HSA with Employer Contribution Commuter Benefit Program Retirement Savings 401(k) with company match Employee Assistance Program Paid Time Off Discount Program Flexible Work Schedule Career growth opportunities *Potbelly cannot make guarantees about tip earnings* Qualifications You want to delight customers with great food and good vibes You are friendly and customer service oriented You have strong written and verbal communication skills You can handle the heat of the kitchen – knife skills are a plus! You love working in a fast‑paced environment You’re a team player You enjoy higher levels of noise from music, customers and employees You can manage potential allergens: peanut products, egg, dairy, gluten, soy, seafood and shellfish You can stand or walk a minimum of 3 hours or as needed You are at least 16 years of age You can lift up to 10 pounds frequently and up to 50 pounds occasionally Illinois applicants – all Illinois employees are required to become food safety certified within 30 days of employment. Duties Work multiple stations (load, dress, shakes, cash, prep, front) as directed by a Shift Leader or Manager. Comply with health and safety standards for food, cleanliness and safety. Restock food line, chips and cooler. Prepare quality finished products (sandwiches, salads, soups, cookies, ice cream, etc.) efficiently. If 18 or older, use the automatic slicer to prep food items. Clean tables, counters, floors, bathrooms, kitchen and utensils; take out trash. Operate cash register: handle, balance and follow all cash handling procedures. Effectively handle customer complaints/issues. Takes delivery/catering/pickup orders over the phone. Other duties as assigned. At Potbelly, we are committed to creating a welcoming and respectful environment where individuals are valued for their unique perspectives, backgrounds, and strengths. We believe that inclusion, collaboration, and mutual respect enhance the way we serve our customers and work together as a team. All employment decisions are based on qualifications, merit, and business need. We’re an equal‑opportunity employer. Each applicant will be considered for employment without regard to race, color, religion, disability, sex, sexual orientation, gender identity, national origin, veteran status, or any other basis protected by applicable federal, state or local law. Position Information Company: Potbelly Corporate Position: Team Member Status: Part Time Pay Range: $13.75 – $14.25 /hr Shift: First (Day), Second (Afternoon), Third (Night) Req #: 11053993 Date Posted: June 22, 2026 Location: 15020 Detroit Ave, Lakewood, US, OH, 44107 Job Category: Associate #J-18808-Ljbffr