Remote Contact Center Insights & Reporting Analyst
$70.6k - $105.89kEssentia Health
New York, NY
- Remote job
Essentia Health is seeking a Contact Center Reporting Analyst to provide reporting and insights for their contact center operations. This role involves the use of NICE CXone tools to develop dashboards, reports, and analyze data to support service quality and performance metrics. The ideal candidate will have a Bachelor’s degree and significant experience in contact center environments, alongside advanced skills in Excel and reporting software. The compensation range is $70,595.20 – $105,892.80 per year, and offers flexible scheduling with a possible remote option. #J-18808-Ljbffr Essentia Health
Vacancy posted 1 day ago
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