Education Content Coordinator

Education Content Coordinator

This is a hybrid position. Priority will be given to applicants who live within a 100-mile radius of our home office in Chicago, IL.

Your Purpose:

This person will report to the Manager, Education Content Development and will work closely with education staff members and volunteers. This position will play a vital role in supporting educational initiatives, coordinating program activities, and contributing to the continuous improvement of the actuarial education pathway. This position will also support the administration and maintenance of education program operations and select certificate programs.

What You'll Do:

• Contractor Processing and Onboarding Coordination
  • Manage the end-to-end onboarding process for contractors.
  • Coordinate contract execution and onboarding requirements.
  • Maintain accurate contractor records and prepare data for contracting and management systems.
  • Ensure completion of required training, documentation, and provide system access.
  • Monitor onboarding status and resolve outstanding requirements to keep onboarding activities on schedule.
  • Serve as a primary point of contact for contractors throughout the onboarding process.
  • Identify opportunities to improve onboarding processes and operational efficiency.
• Provide General Committee and Meeting Support
  • Support education volunteer committees by administering polls and scheduling calls as needed.
  • Maintain committee lists of active education volunteers and ensure proper access to necessary systems.
  • Serve as resource for committee members by answering questions related to SOA policies, reimbursement issues, meeting details, etc.
  • Provide administrative support to education committees on an ongoing basis.
  • Post course materials for committees onto shared document site as needed.
  • Send out communications, such as meeting details to volunteer committees and confirm new volunteer/contractor assignments.
  • Prepare shipments of course materials to arrive in a timely manner for committee meetings.
  • Coordinate reservation of equipment or audiovisual needs with IT department as needed.
• Perform other administrative duties in relation to supporting the education system
  • Support volunteer onboarding activities by coordinating required documentation, tracking completion of training requirements, and facilitating access to necessary systems and resources.
  • Maintain and update travel, reimbursement, and related administrative documentation on yearly basis.
  • Assist with a variety of departmental projects and priorities, adapting to evolving business needs and contributing to the successful execution of education initiatives.
  • Work to develop, document, and refine business processes and workflows to improve efficiency and overall program effectiveness.

What You'll Need:

• Bachelor's Degree preferred or equivalent experience
• 2-3 years of administrative experience
• 2 years of project management experience
• Strong listening, verbal and written communication skills
• Detail orientation with the ability to manage multiple projects simultaneously
• Exceptional organizational, prioritization, and time-management skills
• Ability to work independently, manage competing priorities, and meet deadlines
• Demonstrated effective professional judgment, ability to plan, follow through on tasks and execute work effectively
• Demonstrate proficient data management skills, including the ability to organize, manipulate, analyze, and present data to support a variety of projects and operational initiatives
• The ability to work with sensitive, proprietary and highly confidential information
• Effective interpersonal, collaboration and relationship management skills
• Proficiency in Microsoft Office and the ability to adapt to new software

What We Offer:

• Competitive Compensation: We understand the value of your contributions, and we ensure that you are rewarded competitively for your skills and dedication.
• Generous Paid Time Off: Achieve a work-life balance with ample paid time off, giving you the flexibility, you need for personal and family responsibilities.
• Professional Development: We invest in our team's growth. Take advantage of opportunities for continuous learning and career advancement, including tuition reimbursement and continuing education funding.
• Health and Wellness: Your well-being is important to us. Enjoy support with financial support for health benefits, wellness programs, and a wellness reimbursement.
• Disability Coverage: Gain peace of mind with our comprehensive disability coverage, including life, short-term, and long-term disability benefits.
• Diversity and Inclusion: We celebrate diversity and foster an inclusive workplace where everyone's unique perspectives are valued.

The SOA will provide equal opportunity to all employees and applicants for employment regardless of actual or perceived race, color, religion, age, sex, pregnancy, national origin, ancestry, disability (mental or physical), genetic information, military or veteran status, marital status, order of protection status, gender identity, sexual orientation or any other category protected by applicable law. Such action shall include but is not limited to: initial consideration for employment; job placement and assignment of responsibilities; performance evaluation; promotion and advancement; compensation and fringe benefits; training and professional development opportunities; formulation and application of human resource policies and rules; facility and service accessibility; and discipline and termination.