Program Support Specialist - Community Prevention Services

Job Description

Job Description

Description:

Join Our Community Prevention Team – Program Support Specialist

Be the first voice that changes everything.

At Safe Children Coalition, you are not just joining an organization, you are joining a mission. You will become part of a deeply committed team that stands at the forefront of protecting and strengthening families in our community.

As a Program Support Specialist, you are often the very first person a family reaches in a moment of uncertainty, stress, or need. Your voice is more than words, it is the first spark of hope, the first sense of relief, and the first step toward safety and support.

That first interaction can change everything. The compassion you show, the calm you bring, and the trust you build can be the difference between a family feeling lost or finding a path forward. Here, your presence matters, and the impact begins the moment a family hears, “You are not alone. I am here to support you.”

What You Will Do

As the heart of our prevention programs, you will help families access the right services at the right time. You will be the first point of contact for youth and families seeking services through YPS, YIS, CAPTA, and SafeCare:

· Conduct thoughtful, comprehensive screenings to understand each family’s unique needs

· Guide families through eligibility, referrals, and connections to community resources

· Bi-lingual Preferre d. Support Spanish-speaking families to ensure full access and understanding

· Provide clear, compassionate information to help families navigate services

· Collaborate closely with counselors and team members for seamless transitions into care

· Support key processes including case staffing, attendance tracking, and documentation

· Maintain accurate client records and contribute to program reporting and operations

· Participate in team meetings and strengthen program systems

· Communicate professionally and warmly with families, team members, and partners

What We Offer

We value our team members and provide a comprehensive benefits package to support you inside and outside of work

· Five weeks PTO in your first year

· Twelve paid holidays

· Health, Dental, and Vision insurance with shared premium contributions

· Life, Short-term, and Long-term disability coverage

· 401(k) retirement plan

· Professional development and ongoing coaching

· Employee Assistance Program

Starting: $43,000

Qualifications

Education and Experience

Associate’s degree in human services, education, or a related field or in-progress with two or more years of experience in child welfare or social services.

-or-

Bachelor’s degree in counseling, social work, psychology, nursing, rehabilitation, special education, health education, or related human services field with one or more years of experience in child welfare or social services.

Other Requirements

· Valid Florida Driver’s License in good standing and insurable by the agency

· Must meet state criminal background check requirements

· Flexible schedule availability

· Knowledge of community resources

Why Join Us?

This is more than a job, it is a purpose-driven opportunity to make a real, lasting difference in the lives of children and families. As a Program Support Specialist, you will help create safe, healthy, and nurturing homes for our community’s most vulnerable.

Apply today and become the first voice that changes everything.