AM Restaurant Host
Grand View Lodge
Host/Hostess Position
A Host or Hostess greets customers as they enter the restaurant. They are responsible for taking reservations or putting them on a wait list, give guests menus and show them to their seat. Hostess/Hosts may also handle phone calls and customer inquiries about the restaurant and the menu. They may also assist other restaurant staff when necessary.
This role is a key associate, responsible for ensuring the organization's prosperity from the perspective of associate experience/journey. With exposure to all aspects of the business, the role will grow concurrently with the company.
Duties and responsibilities include:
- Greet guests and customers with a smile
- Take reservations and put guests on a wait list if needed
- Give guests menus and show them to their seat
- Handle phone calls and customer inquiries about the restaurant and menu
- Assist other restaurant staff when necessary
- Light cleaning when needed
Job requirements:
- Responsible and hard working
- Excellent communication and customer service skills needed
- Endurance including prolonged standing, some bending, walking long distances, and stretching.
- Ability to lift 50 pounds as needed
Education and experience:
- High school diploma or GED or one (1) year equivalent experience
- Have basic knowledge of the restaurant menu
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