IT Supporter Versicherung | Customer Service | 100% Home-Office möglich (mwd)

Vesterling AG

Versicherung Support Analyst Prozesse & IT (mwd) Als Versicherung Support Analyst Prozesse & IT verfolgen und beheben Sie IT-Probleme im Versicherungs- und Finanzbereich. Standort: Deutschland Vertragsart: Unbefristete Festanstellung durch unseren Klienten Aufgaben Sie sind erste Ansprechperson für unsere Kunden bei Fragen und Problemen. Sie verfolgen Probleme eigenverantwortlich und lösen diese kundenorientiert. Sie arbeiten eng mit 3rd Level Support und Entwicklung zusammen. Sie analysieren Fehler, stimmen die Kommunikation ab und führen Troubleshooting für Cloud- und On-Premise-Systeme durch. Sie unterstützen Kunden aus der Versicherungsbranche telefonisch und per Fernwartung und beraten diese zu Softwarelösungen. Sie betreuen Anwendungen im Kontext des jeweiligen Geschäftsmodells. Dabei vermitteln Sie Wissen und entwickeln passende Lösungskonzepte. Ihr Profil Berufserfahrung im Support im Versicherungsumfeld Erfahrung mit Microsoft-Infrastrukturen und mit Netzwerk-Technologien Erfahrung mit SQL Gute Deutsch- und Englischkenntnisse Benefits Sehr gute Entwicklungs- und Karrierechancen Individuelle Weiterbildungsmöglichkeiten mit regelmäßigen Fortbildungsveranstaltungen Flexible Arbeitszeiten, Home-Office Paten- und Mentorenprogramm Kostenloses Obst, Wasser, Eis und ausgewählte Produkte Eine attraktive Vergütung, eine arbeitgeberfinanzierte betriebliche Altersvorsorge Kurze Entscheidungswege durch flache Hierarchien Option auf Firmenwagen oder Jobrad, auch zur privaten Nutzung #J-18808-Ljbffr Vesterling AG

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Vacancy posted 5 days ago

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