Senior Product Manager

Senior Product Manager

At Morgan & Morgan, the work we do matters. For millions of Americans, we're their last line of defense against insurance companies, large corporations or defective goods. From attorneys in all 50 states, to client support staff, creative marketing to operations teams, every member of our firm has a key role to play in the winning fight for consumer rights. Our over 6,000 employees are all united by one mission: For the People.

At Morgan & Morgan, we're constantly challenging people's idea of what an injury law firm can be, and technology plays a major role in how we serve our clients. We are in a unique position as the largest injury firm in the world to continuously deliver a delightful and consistent experience for people facing the greatest challenge of their lives.

We're looking for a Senior Product Manager to join our Product team. We're open to candidates from product management, operations, consulting, or business integration backgrounds – what matters most is a demonstrated ability to leverage technology to drive better business outcomes. In this role, you will own end-to-end strategy and execution for a meaningful product domain, driving outcomes for our clients and attorneys through close partnership with Engineering, Design, and Data. You'll be expected to think strategically, operate with urgency, and influence across the organization. This is an in-office position 4 days a week in our Brooklyn office. Relocation assistance is not available.

Responsibilities:

• Product Strategy & Roadmap: Own a clear, outcome-oriented roadmap for your product domain. Make prioritization tradeoffs transparent, defend your decisions with data, and align stakeholders at all levels on direction and sequencing.
• End-to-End Initiative Leadership: Drive the full product development lifecycle – from discovery and requirements through engineering delivery, launch, and post-release iteration. Manage scope, dependencies, and milestones proactively.
• AI Product Development: Identify, define, and lead the build of AI and automation-powered product capabilities that meaningfully improve the client or attorney experience. Stay current on AI trends and bring creative but grounded ideas to the roadmap.
• Data-Driven Decision Making: Define success metrics for every initiative. Use quantitative analysis, funnel data, and user research to identify opportunities, validate hypotheses, and course-correct quickly.
• Customer & User Discovery: Champion continuous discovery. Conduct user interviews, analyze behavioral data, synthesize stakeholder input, and translate findings into clear product requirements and priorities.
• Cross-Functional Collaboration: Partner closely with Engineering on technical architecture and roadmap sequencing. Work with Design on experience quality. Collaborate with Operations and Legal on feasibility, compliance, and rollout.
• Stakeholder Communication: Serve as a trusted product thought leader in your domain. Proactively communicate strategy, progress, and risks to stakeholders. Build consensus and alignment across teams and leadership.
• Team & Process Contribution: Mentor junior PMs, contribute to team rituals and planning processes, and help improve how the product team operates day-to-day.

Qualifications:

• 4+ years of experience in product management, product operations, consulting, business integration, or a related role with a technology lens – including PE-backed or high-growth operational environments. Direct product management experience is not required; what matters is a track record of using technology to achieve business outcomes.
• Experience building or collaborating on and shipping AI or ML-powered product features, or integrating AI tooling into existing workflows to drive measurable business outcomes.
• Active use of AI as a force multiplier in your own work – leveraging AI tools to accelerate research, writing, analysis, and prioritization.
• Strong data fluency – comfortable defining KPIs, working with analytics tools, and making evidence-based product decisions.
• Excellent written and verbal communication skills – able to write clear PRDs, present strategy to leadership, and align diverse stakeholders.
• Demonstrated ability to influence without direct authority and drive alignment across Engineering, Design, and business teams.
• Strategic thinker with the ability to balance long-term vision with near-term delivery realities and tradeoffs.
• Executional bias – you are known for moving work forward, not just framing it. Strong candidates will have a track record of shipping, iterating in the field, and driving operational improvement alongside strategic thinking.
• Strong interpersonal skills and experience collaborating with engineering leads on technical architecture and feasibility discussions.

Nice to Have:

• Exposure to the legal industry and technology in law firms.
• Experience working directly with or integrating Salesforce as a core product surface.
• Familiarity with Agile, Scrum, or Kanban delivery methodologies.
• Experience in a high-growth, PE-backed, or technology-forward organization with a scaled consumer or B2B product.
• Familiarity with Pendo or similar product analytics and event tracking platforms.

Salary Range: $150,000–$185,000 USD + Bonus Potential

Morgan & Morgan is a leading personal injury law firm dedicated to protecting the people, not the powerful. This success starts with our staff. For full-time employees, we offer an excellent benefits package including medical and dental insurance, 401(k) plan, paid time off and paid holidays.

Equal Opportunity Statement

Morgan & Morgan provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.