VIP Guest Experience Manager
Hard Rock Cafe
Hard Rock Hotel New York seeks a Guest Experience Manager to lead guest satisfaction efforts, analyze trends, and manage VIP arrivals and departures. You will oversee Guest Relations, implement services, and ensure compliance with front office and F&B procedures to deliver elevated hospitality. With at least 3 years in similar roles, you will drive a culture of polished, personal service and build strong relationships with guests and departmental leaders, across a fast-paced hotel environment in #J-18808-Ljbffr
Vacancy posted 18 hours ago
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