Operations Coordinator / Front Office Administrato

Job Description

Job Description

About the Role

We are seeking a highly organized and proactive Operations Coordinator / Front Office Administrator to support daily office and warehouse operations. This role is critical in keeping our team organized, ensuring orders flow smoothly, and maintaining strong communication between office staff, warehouse, vendors, and customers.

Key Responsibilities

· Manage front office operations and serve as the first point of contact for visitors, customers, and vendors

· Receive and process incoming shipments/packages and coordinate with warehouse for proper handling

· Schedule deliveries, pickups, and internal operational timelines

· Assign daily tasks and priorities to warehouse team based on workload and schedule

· Coordinate with sales, project managers, and warehouse staff to ensure smooth order fulfillment

· Monitor order statuses and proactively communicate delays/issues

· Assist with inventory and receiving documentation

· Maintain organized operational records and data entry in company systems

· Support internal process improvements and workflow efficiency

· Handle miscellaneous administrative and operational support tasks as needed

Qualifications

· Strong organizational and multitasking skills

· Excellent communication and problem-solving ability

· Experience in operations, logistics, office administration, or project coordination preferred

· Comfortable working in a fast-paced environment with shifting priorities

· Detail-oriented with strong follow-through

· Proficient with computer systems/software (Airtable/CRM/Excel experience is a plus)

Growth Opportunity

This position offers clear growth opportunities for high performers as responsibilities expand within the company.

Benefits

- Paid vacation days

- 401K match

- Health Insurance

- Performance Bonus

At Pentwater Cabinetry, we specialize in delivering custom kitchen and bathroom solutions for contractors, builders, developers, real estate investors, and homeowners. As one of Chicago’s most trusted kitchen brands, we are known for our quality craftsmanship, reliability, and unwavering commitment to customer satisfaction. Our stylish, affordable products are complemented by a personalized, concierge-level service experience that sets us apart from the competition.

Company Description

At Pentwater Cabinetry, we specialize in delivering custom kitchen and bathroom solutions for contractors, builders, developers, real estate investors, and homeowners. As one of Chicago’s most trusted kitchen brands, we are known for our quality craftsmanship, reliability, and unwavering commitment to customer satisfaction. Our stylish, affordable products are complemented by a personalized, concierge-level service experience that sets us apart from the competition.\r\n\r\nOur commitment to providing high-quality products and fast service means our customers don't have to sacrifice affordability for quality.