Remote Quality Assurance Specialist - Customer Experience
Everise
Everise is seeking a Specialist - Quality Assurance to ensure calls meet client and Everise quality guidelines. The role involves monitoring associates' transactions, scoring monitors, and coaching to improve performance. Key duties include auditing assigned associates, partnering with supervisors to uphold standards, delivering training, joining calibration sessions, updating training materials, and handling other duties as assigned by management. #J-18808-Ljbffr
Vacancy posted 2 days ago
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