Quality Assurance & Training Specialist - Remote
Lokal App
AstroLokal is seeking a Quality Associate to uphold and elevate service standards across customer-facing operations. You will audit calls, chats, and video sessions, identify gaps, and coach agents to improve performance. Work from home in the United States, collaborating with Operations to enhance customer experience and ensure SOP compliance. A Bachelor’s degree and 3+ years in QA/Training/ Customer Experience are required, with proficiency in English and Tamil. #J-18808-Ljbffr
Vacancy posted 18 hours ago
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