Remote Quality Assurance & Training Specialist
Lokal App
AstroLokal is seeking a Quality Associate to uphold and improve service quality across customer-facing operations. You will audit calls, chats, and video sessions, identify gaps, and partner with Operations to drive improvements in customer experience.
This role requires 3+ years in QA, training, or CX, fluency in English and Telugu, and strong coaching skills. You will develop materials, deliver trainings, and maintain scorecards and performance reports in a remote work setup.
#J-18808-LjbffrVacancy posted 2 days ago
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